Home Instead invited to make a valuable contribution to the latest Care Quality Commission (CQC) consultation

Picker Institute Europe and The King’s Fund have been commissioned by the Care Quality Commission (CQC) to examine the feasibility of developing a new survey of adult social care, which would provide data at the level of individual care providers/locations. The aim of the study is to identify and appraise options for an adult social care survey whose results will inform and support CQC’s activities and functions. 

Gail Godson Director Home Instead comments "Clearly we are clearly delighted that our high quality care service has been recognised in this way, we welcome the opportunity to work with The Kings Fund and Picker Institute Europe in this way and make a valuable contribution to this survey commissioned by the CQC. An important stage of the feasibility study is to consult with stakeholders to get a better understanding of the practicality of measuring service user experience in different social care settings and circumstances, and clearly at Home Instead we have a vast array of robust high quality processes and procedures in this area and I am delighted that we can support The Kings Fund and Picker Institute Europe with our findings". 

 

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home