99% On-Time in June 2026

At Home Instead West Lancashire & Chorley, we understand that when it comes to home care, reliability matters just as much as compassion. That’s why we’re delighted to share that our dedicated team achieved an outstanding 99% on-time performance for scheduled care visits throughout June 2026.

This fantastic result reflects the commitment, professionalism and kindness of our exceptional Care Professionals, who provide trusted, high-quality home care services to individuals across West Lancashire and Chorley every single day.

Being on time isn’t simply about keeping to a schedule, it plays a vital role in delivering ‘Outstanding’-rated domiciliary care. Whether supporting with personal care, preparing meals, providing companionship, assisting with medication or delivering specialist Dementia care, punctual visits help our amazing Clients maintain their routines, remain independent in their own homes and enjoy peace of mind.

For families, knowing that a loved one’s Care Professional will arrive when expected provides invaluable reassurance and confidence that they are receiving dependable, person-centred care.

Maintaining a 99% on-time performance is an achievement we’re incredibly proud of, and one that demonstrates our ongoing commitment to delivering the highest standards of care at home across our local communities.

A huge thank you goes to our amazing Care Professionals for their continued dedication and hard work, and to our wonderful Clients and their families for placing their trust in Home Instead West Lancashire & Chorley every day.

If you’re looking for home care in West Lancashire or Chorley, including companionship care, personal care, Dementia care, respite care or elderly care at home, we’d love to help. Contact our friendly team today to discover how our award-winning care can support you or your loved one to live well at home.