We are over the moon to announce that we have gained an Outstanding rating following our recent CQC inspection!! To each and every member of the Home Instead Charnwood, Loughborough and Coalville team, you are all outstanding, we strive constantly to go above and beyond and are delighted that this has been recognised.

Inspectors praised the ‘exceptional care and support’ and clients said: ‘they are extremely kind and caring’, ‘they take the time to really get to know you’. One comment from our Caregiver “Thank you team Home Instead. The support and belief I have from you all is incredible. This is the best company to work for. The best job in the world and the best decision I ever made. A million thanks for giving me the opportunities you have.”

This makes us the 35th Outstanding office in the network and demonstrates how Home Instead go above and beyond, with only 2% of home care providers receiving this rating, we really could not be more proud!


A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home