Home care in Cardiff North

Starting at St. Mellons, to Thornhill, and over to Llandaff we are proud to deliver high quality care to the people that are living in the different areas of Cardiff.

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Your home is important and you should get to stay there

Depending on the service that you are looking for, Home Instead Cardiff has it covered. From Dementia Care to Live-In Care these are just a few of our specialities. Maybe you only require some home help in Rhiwbina, or companionship in Roath, we can also help you with that too. Why not give our friendly team in Cardiff a call to see how we can help you or your loved one today.
Care worker helping an elderly person select clothing in a bright room, mirror reflecting the scene in the background. - Home Instead

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Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Phil owns the Cardiff office of Home Instead and has lived in Cardiff for many years.

    Phil is focused on the Cardiff office on becoming a centre of excellence for Alzheimer's & other dementia care.

    Phil Batchelor

    Franchise Owner

  • Gemma’s role is to ensure that the clients we support receive the highest quality service in a person-centred way that meets their needs and preferences.

    In her spare time Gemma cherishes spending time with her 3 boys and enjoying spending time at her caravan in the Gower.

    Gemma Williams

    Care Manager

  • Simon joined Home Instead in July 2014 as a Care Professional and now is the Deputy Care Manager for Home Instead Cardiff.

    In his spare time he enjoys listening to music (Cheesy 80’s music especially) and spending time with his family.

    Simon James

    Deputy Care Manager

  • Kate joined the Home Instead team in December 2013 and is the Training Officer for Home Instead Cardiff.

    In her spare time Kate enjoys baking, travelling and spending time with her family/friends.

    Kate Crookes

    Training Co-Ordinator

  • Chloe joined the Home Instead Team in 2022 to help support our Clients and Care Professionals.

    In her spare time Chloe love to bake brownies/cakes and spend time with her family.

    Chloe Harris

    Field Support

  • Sue joined the Home Instead team in July 2015. Sue started as a Care Professional and progressed in the company from being a mentor, to a Senior Care Professional, and is now in the office as part of the HR Team doing administration.

    Susan Lowen

    HR Administrator

  • Bethan joined the Home Instead team in August 2013. She had been a Care Professional for four years before starting a job in the office as an administrator to the Care Operations team in 2017.

    Bethan Beadle-Jones

    Care Operations Administrator

  • Chrissy has been with Home Instead since 2019. She runs and supports lots of great events for the older generation of Cardiff, Penarth and Barry.

    Chrissy Darby

    Community Liaison Manger

  • Rory joined Home Instead in December 2022 as the Staff Scheduler. Rory has brought his experience as an Assistant Store Manager, over the past 8 years. He chose to join the Home Instead team because he likes the company and many of the values that it has.

    Rory McGlennon

    Staff Scheduler

  • Our Care Professionals are the life line in our business and see our clients on a daily basis.

    They build up a relationship full of trust with the clients and provide some that interaction that they would not have otherwise.

    Our Care Professionals


Home Instead Cardiff North Location Map
Cardiff North
6 Regents Court,
Nettlefold Road,
CF24 5JQ
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  • Areas and postcodes we cover

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