“ The agency provides a care worker to take my husband walking twice a week. The carer is always on tome takes my husband out for one and a half hours. He tells me where they have walked and is prepared to walk whatever the weather. I am very satisfied with what he does. ’’
BH ( Mother of Client)
I write for my daughter - she and I have found the carers most satisfactory. All were discreet, cheerful, intelligent, where care concerned, especially in calling district nurses when necessary.
Dispensing with service only because user going into permanent care.
First class care. Both care givers and office staff are very pleasant and helpful.
Carers arrive on time and are always professional and very respectful of my wishes.
I would happily recommend Home Instead Senior Care to anyone needed support at home.
“Home Instead is for companionship, their services are excellent. It takes me ¾ of an hour to get to my father, so the staff here would pop in to see him. He’s 94. They are very caring.”
Client wishes to remain anonymous
Having the same person so that a relationship is built up. Our experience has been that the caregivers really care and always give that extra mile.
The caregivers were excellent team players. Had a immediate rappor with Mr R and staff.
Rita provided a service over and above expectations and personally cared for Mr R herself.
Many thanks for an excellent service,
It has been a great blessing and reassurance to have found Rita and her team. Since working together last September so many issues have been highlighted and speedily and efficiently resolved for my parents. The commitment of Rita and her team is beyond question and on many occasions has exceeded my expectations. My parents are also very happy and treat their carers as members of the family. My mother is reassured and my father can enjoy his reminiscing. I feel I have someone else who shares the worries I have and shoulders the responsibility with me and this has reduced my stress considerably.
"The lady providing the support is excellent and very caring. The service has been flexible and provided the care that was required. It also has a comprehensive back up service should additional care be required at short notice"