About Us

Welcome to Home Instead Basingstoke.

We offer the communities of Basingstoke and the surrounding areas a high quality, reliable and person-focused home care service to support and enhance the lives of clients within the comfort and familiarity of their own homes.

Our services are non-medical and can include companionship, home help, personal care, meal preparation, post-hospital care, support with hobbies & interests, local errands & outings and live-in care – but our objective is to respond to a client’s needs rather than merely perform tasks.  We want to build trusting relationships with clients and their families, and provide a flexible and individualised service based on personal requirements and aspirations.

Our CAREGivers are chosen for their compassion, reliability and ethos, and are given high quality training with ongoing professional development.  We carefully match our CAREGivers to our clients, introduce CAREGivers personally to clients before visiting commences, and provide continuity by ensuring that a client is visited by a consistent small group of CAREGivers.  Our CAREGivers carry ID but do not wear uniforms.  Visits are for a minimum of an hour, allowing our CAREGivers time to get to know our clients and provide a genuinely sensitive service.

Our mission is to be recognised as the first choice for home care in this area, and the local employer of choice for people who want to work in the home care profession.   

To see our e-brochure please click here.

Please do contact us on 01256 840 660 for an informal discussion about how we might help you or someone you love.

"Very pleased with the service given ... Makes a big difference to everyone in the family"  - Mrs JM regarding care provided to her father.

"The care has been fantastic, she may still be weak etc, but since you started her spirit (sometimes fiercely independent) has started to come back with its usual gusto; and so I am really happy with the care she is receiving.  The help with eating has been fantastic ..."  - Mr MO regarding care provided to his mother.