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Care Coordinator (Scheduling)

Altrincham Full-time 24,000 - 26.000 per annum Closing date: 01/09/2022

Discretionary bonus, paid DBS, Employee Assistance programme , Home Instead Benefits platform

Company Description

As a Home Instead Care Coordinator / Scheduler you will have excellent communication skills and a positive approach to your work as this is a dynamic role that requires requires a high level of collaboration and team work.  


    • Base Salary up to £26,000 plus paid on call
    • Discretionary Bonus scheme 
    • Paid DBS
    • Home Instead Benefits Platform
    • Employee Assistance programme to support your wellbeing 
    • Investment in ongoing Training and Development to support career development 
    • Supportive & Connected team

    Main Duties and Responsibilities of Scheduling:

    As a Care Co-ordinator / Scheduler/ Planner you will  take responsibility for the organisation of clients and Care Professionals within our service.

    • Populate weekly rotas. 
    • Liaising with recruitment to manage staffing levels and the care team to ensure new and existing packages can be resourced.
    • Arrange introduction visits and competency assessments for new Carers in our team
    • Ensure client schedules are matched to their needs, with the same Carer and the same time each week
    • Liaise with clients and family members to make sure they are up to date with any changes and accommodate any special requests, appointments etc. 
    • Maintain clear and open communication 
    • Manage holiday requests
    • Work closely with our Care team and Training co-ordinator to ensure a smooth transition for new clients 
    • Take part in PAID on-call duties out of hours. 



    Job Description

    At Home Instead (Altrincham, Sale & Wythenshawe) our mission is to brighten the lives of our clients allowing them to live well and independently in their own homes. 

    We require a Care Coordinator / Scheduler with previous scheduling experience, ideally you will come from a home care environment although scheduling experience in other sectors such as logistics will be taken into account.  The scheduling/ rostering role requires a high level of collaboration and team work with the ability to work well under pressure,  liaising across the care team to ensure new and existing packages can be resourced.

      Based at our office in Broadheath our Care Co-ordinator/ Scheduler/ Planner will be proud to represent us and be part of an organisation that strives to be excellent in all manners of its Care delivery.

        Salary up to £26k p/a plus paid on call plus  benefits

        If you are a highly organised Care Coordinator/  Scheduler / Planner who is passionate about high quality Care in the Community and looking for a Rewarding role in a fast paced environment  then read on!  


        Qualities we look for:

        • Scheduling experience ideally within the home care sector
        • Strong customer service skills
        • Engaging people person 
        • Tenacious problem solver 
        • Positive outlook
        • Excellent attention to detail
        • Highly resilient 
        • Thrives in a fast paced environment
        • Highly Organised 
        • Calm Under pressure
        • IT Literate -  good working knowledge of MS office , CRM software and Excel

        Job offer is subject to Enhanced DBS check and Successful references

        Additional Information

        If you have a passion for Quality Care and the motivation to help us achieve our ambitions, we would love to hear from you. Please click Apply or call the office and speak to Sian on  07494 476005 /  0161 870 1136.

        We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. 

        Job offer is subject to Enhanced DBS check and Successful references


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