About Us

Welcome to Home Instead Romford, Hornchurch & Rainham

We are a locally owned family business, passionate about providing the highest quality care for the elderly in their own home. We understand that as you age, things may not be as easy as they used to be, and sometimes a little helping hand is all we need to improve our quality of life. Having experienced the deterioration of our grandfather because of dementia, we personally understand the importance of providing high quality care with compassion. Unfortunately, we were not happy with the level of care he received, and strongly believe this contributed to the swift decline in his health.

Our goal is to enhance the lives of everyone we encounter. This means we will do everything we possibly can to ensure that you receive the highest quality of care possible, to help you improve your quality of life; the same we would have expected for our own grandfather. Care and Companionship requires compassion, love and understanding to be embedded within the heart and soul of those providing the care. Our CAREGivers are the ‘heart’ of our service and all share the same passion, which is to help you stay in your own home where you feel most comfortable, can remain independent, and above all, happy.

The care we provide is highly regarded and recognised all over the world, because it is personalised and tailored to the needs of you and your family, and always in accordance with your wishes. We ensure it fits around you and the lives of your loved ones; is flexible and convenient. Whether it is a few hours of home help around the house, companionship with hobbies and interests, personal care such as getting bathed and dressed, or even more extensive round-the-clock care, we will work hand-in-hand to meet and exceed all your needs and expectations.

We are proud to be part of 
the leading Outstanding home care provider in the UK. We have been recognised for our quality care through a variety of awards i.e. the Queen’s Award for Enterprise in Innovation, the Princess Royal Training Award, and the Laing Buisson Specialist Care Winner to name a few.

We are fully aware that the standard of care that we provide is only as good as our team of CAREGivers and thus the selection process is uncompromising; focusing on each individual and their compassion, reliability and empathy for others. Our CAREGivers are carefully recruited: we match their interests to yours, so you’ll have plenty in common, whilst receiving personalised care. You will see the same CAREGivers every time, developing a friendly and trusting relationship. Each CAREGiver is enhanced DBS checked and carefully vetted to ensure that they are reliable, friendly and share our passion for delivering top quality care and go the extra mile for clients and their families. The CAREGivers you will see would be the same we would select for our own loved ones - this is extremely important to us.

Home Instead Romford, Hornchurch & Rainham has the support of 200+ other offices across the UK, and from the wider global network. We continue to better ourselves by using our collective knowledge and innovation to make elderly care the best it can possibly be.

To us its personal, and we will change the face of ageing.

For a friendly and informal chat about the care and support options available for you or your loved ones, please get in touch.

We're here to help!


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