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Enhancing our own lives to better improve the lives of others.

Care Manager

Warminster, Wiltshire, U.K. Full-time £36,000 - £43,000 per annum Closing date: 07/08/2022

Support from a National Network of Managers, Bonus scheme, Employee discounts, Wellness programmes

Company Description

Are you an experienced Care Supervisor or Care Coordinator seeking the next step in your career? Are you a Care Manager looking for a new challenge?

If so, this is an exciting opportunity to join our team based in Warminster, Wiltshire.

Home Instead is an international Care at Home provider renowned worldwide for the highest level of compassionate care and for innovation and creativity in our approach. Our mission is to enhance the lives of ageing adults in West Wiltshire and North Dorset by providing a premium, fully managed care service that gives each of our clients a sense of purpose, wellbeing and self-worth. We are committed to changing the experience of care from being rushed and task-oriented to slow, compassionate companion-based care. We strive to be exemplary in what real care should look like. Central to this mission is to provide a nurturing working environment for our Care Professionals who are valued and respected for the vital work they do.

The Care Manager plays a vital part in achieving this mission.

This is an excellent opportunity for a confident and ambitious prospective Care Manager to join a growing company that is changing the way people are cared for. There will be opportunities to implement creative and innovative ideas towards improving the experience of care and offering career growth options for the right candidate to progress.

This is a varied and dynamic role which will require flexibility in meeting the demands of the organisation as it continues its growth. This role will be primarily based at our offices in Warminster, Wiltshire but will require travel across the area in support of growth and service delivery.

Job Description

Working alongside the directors to maintain and grow a high standard premium care at home service:

  • Deal with new client enquiries and convert into Care Consultations / Plans including conducting risk assessments to ensure compliance to relevant Care Inspectorate, legal and regulatory requirements.
  • Analyse and implement changes aimed at enhancing and offering innovative care solutions
  • Partner with our Recruiter on employee recruitment to ensure the development of our team of Care Professionals.
  • Manage a team of field-based Care Professionals in the delivery of the highest standards of care including staff development, scheduling, operational monitoring, and quality assurance.
  • Make effective use of a range of IT systems in support of our training, care, and quality control processes.
  • Continual review and improvement of our processes to ensure the most effective and efficient premium care service is being delivered to clients and staff.
  • Effectively manage events and incidents, carrying out investigations relating to the quality of the service and using those findings to continuously improve the service.
  • Understand and contribute to business decisions and work with Director to assess, review and track against business plans.
Qualifications

To be successful, you will have:

  • A minimum of 3 years in a senior management role in health and social care.
  • Hold a practice qualification – level 5 in leadership and management in Health and Social Care or equivalent - or be willing to work towards.
  • Possess the drive and ambition to build a growing business with a focus on delivery of high-quality, premium care services.
  • Excellent understanding of the regulatory responsibilities of a Registered Manager.
  • Good knowledge of CQC requirements and the implication for our business, clients and staff.
  • Great interpersonal, communication and influencing skills with the ability to communicate appropriately with all levels of the business and external customers / stakeholders.
  • Excellent people management skills with an ability to build effective relationships with staff and peers.
  • A self-starter able to work autonomously, is confident taking the initiative and can effectively upwards manage.

Home Instead – Enhancing Lives

Additional Information

If you have a passion for caring, have an innovative approach to enhancing the lives of older adults and share our values of professionalising the care profession, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. 

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