Home care in Swansea

From cleaning around the home, to specialist palliative care; respite to 24-hour live-in care, and everything in between. We are proud to serve the people of Swansea with award-winning care.

Helping families when they need it most

At Home Instead, we know that many families struggle to accept or explore help for their elderly relatives and many just don't know where to turn or who to trust. Rest-assured that with our award-winning team of highly trained healthcare professionals, your loved one will be in safe hands.
Home Instead home care services can support families get back to doing what they do best - spending quality time together.
Home Instead Carer assisting client to enjoy family birthday

Award-winning service you can rely on

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Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Ben Ruddle
    Ben chose to open a Swansea branch of Home Instead Senior Care that prides itself on person centered care that is tailor made to the client’s needs and wants.

    Ben Ruddle

    Franchise Owner

  • Clive Cremin
    Clive joined Home Instead Swansea team in January 2022 as a General Manager with impressive experience in the care industry. <br />

    Clive Cremin

    General Manager

  • Lisa Rosser
    Lisa realised that care was her calling ever since she became a family carer for her grandfather, and she hasn't looked back since. Starting her journey at Home Instead as a carer, she has grown with the business to become a Care Manager.<br /> <br /> <br />

    Lisa Rosser

    Care Manager

  •  Malgorzata Warzycha 'Margaret'
    Margaret's commitment to delivering exceptional care traces back to her time caring for her mother in Poland. It was this experience that motivated Margaret to align her financial expertise with her passion and to join Home Instead Swansea.<br />

    Malgorzata Warzycha 'Margaret'

    Finance Officer

  • Glycelle Melocotones
    Gly, a seasoned Human Resources Generalist, seamlessly joined the Home Instead Swansea team in 2023, bringing with her an impressive track record of HR expertise.

    Glycelle Melocotones

    Recruiter

  • Naomi Howells
    Naomi joined the Home Instead team as a Care Pro in April 2022 after spending a decade working in the restaurant industry. Seeking a career change, she came across positive reviews about Home Instead, praising it as a great place to work.

    Naomi Howells

    Trainer

  • Gemma Phillips
    Gemma began her career as a hairdresser before realising she wanted to care for people on a deeper level. This led her to join Home Instead in the summer of 2022 as a Care Professional.

    Gemma Phillips

    Senior Care Professional

  • Jodie Holland
    Jodie joins the team as our new Scheduler in 2025. With a background in hospitality and a passion for supporting others, Jodie moved to Swansea in 2023 and found a rewarding career in care; bringing compassion, organisation, and people-first values to the role.

    Jodie Holland

    Scheduler

  • Rom de Leon
    Rom brings in a decade of experience in B2B and B2C marketing. Her expertise in digital marketing stands out as she joined Home Instead Swansea in 2025.

    Rom de Leon

    Marketing Executive

  • Victoria Wolsey
    With more than 23 years of experience in the care sector, Victoria is dedicated to providing high-quality, person-centered support to every individual she work with.

    Victoria Wolsey

    Client Experience Manager

Smiling female Care Professional looking while senior woman holds book - Home Instead

‘We have been so lucky to find a professional and dedicated carer and this one is now firmly in place as a trusted friend. Her daily reports as to their welfare are ever so reassuring and inform the frequency of my visits and tasks’

Neal E (Son of Client)

Happy elderly woman holding hands of male Care Professional at home - Home Instead

‘I was looking for a befriending service for my Mum and just needed 4 x 1h slots a week. When I placed the initial request I had a call back within an hour, a meeting set up for the following week and care starting almost immediately. I have been extremely impressed with the level of organisation in the office’

Saran L (Daughter of Client)

Smiling female Care Professional looking while older woman solves crossword puzzle in kitchen - Home Ins

‘I am happy with the companionship my mum is getting, it is making a positive difference to her. The caregiver is great and her and Mum are getting on very well. They laugh a lot and Mum can talk about her memories from a long time ago. Mum’s cognitive decline is slowly becoming more apparent but she is happy’

F N (Daughter of Client)

Smiling female Care Professional with elderly woman - Home Instead

‘My aunt, who is 100 plus years of age, had to go into respite care after a fall in her bungalow. Despite being of sound mind and very independent, she agreed that she needed a care package in place before she returned home. Following a number of phone calls to various care agencies we were very impressed with the response we had from ‘Home Instead’. I was particularly impressed that they visited us both in the care home and included her in the assessment of her needs. They also visited us on the day she returned to her home to do a risk assessment and introduce her to one of the carers’

Ann G (Niece of Client)

Male Client at home drinking tea with Care Professional - Home Instead

‘Got Dad a Home Instead carer to improve his quality of life. He has been getting on well with them, especially telling them old war stories and what the world looked like back then. Mind you should comply with what he likes. They are very patient and helpful’

James C (Next of Kin)

Male Care Professional looking at tablet with senior man - Home Instead

‘Your staff are loving and caring, you can sense that for them this is a labour of love. No request is too much, and the skill with which carers are paired with the client is nothing short of amazing. My father-in-law has dementia and can be quite difficult at times, but his carer has managed to bring him out of himself. We could not be more happy’

Harry S (Son-in-law of Client)

Home Instead Swansea Location Map
Swansea
Unit 1, Kingsway Business Centre,
Kingsway
Fforestfach,
SA5 4DL
Click to call

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

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