Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Live-in Care in Sutton Coldfield
Relationship-led and supportive Live-in Care in Sutton Coldfield from compassionate and experienced home care professionals.
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Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
The Sutton Coldfield Live-in Care team, here to help every step of the way
When staying in the home you love matters most, our live-in care across Sutton Coldfield, Shenstone and Walsall brings trusted, day and night support that adapts to your unique needs. Our 9.9/10 score on homecare.co.uk reflects our commitment to care that feels both professional and natural. We carefully match each client with a Care Professional who becomes a familiar presence, understanding your routines and preferences while maintaining your independence. From managing medications to providing personal care or sharing friendly conversation, our fully regulated CQC service ensures you have the right support whenever you need it.
Get in touch today to
see how we can help
Get in touch Why Live-in Care may be right for you
Understanding that having someone move into your home is a significant step, our live-in care in Sutton Coldfield focuses on getting the perfect match. Your Care Professional becomes a trusted companion, there whenever needed while respecting your home and independence. They take time to learn what matters – from morning routines to evening preferences – adapting naturally to provide support with personal care, medications, or joining you for activities you enjoy in Sutton Coldfield. Families find peace of mind knowing their loved one has dedicated, professional care while maintaining the comfort of home.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Home Instead care for my brother, who is 48 and has physical and learning disabilities. They are absolutely wonderful. They mean everything to him – and me. They give him friendship, safety, routine, hygiene, independence and fun. They allow me to work and care for my own family, and communicate in the most professional and reassuring way.
M Ruben
I have used Home Instead (Sutton Coldfield) for two years and have been extremely happy with the service that they provide. All the staff are very pleasant and helpful. Nothing is too much trouble for them. They really have taken good care of me and for this, I am very grateful.
P Cain
Mum is extremely happy with her carers. Mum really enjoys the carers’ company and looks forward to her visits every week. The carer understands mum and makes mum feel like a valued person, mum’s spirits are always lifted after her visits. Mum tells me how they have a sing along to the songs on the smart speaker and have a lovely time. All-round excellent service – we are so lucky to have found Home Instead.
L Bonner
We are more than satisfied with the service provided. The company is able to accommodate our needs with the same known group of carers (so appreciated by my mother) and, when we request it, are able to provide more care on a random basis.
C Townsend
Without the care provided by Dad’s regular carers, he could not remain in his own home, which is what he wants. He (and they) share fun and laughter as well as provide the care he needs. When we visit, we no longer spend our time cooking, cleaning, washing etc; we can actually spend time with Dad – this is very important to us. It also allows his family to continue to work.
A Stinchcombe
We have carers come in every morning and evening during the week to help our Dad stay in his family home. All the carers and staff and Home Instead have been most helpful and supportive to Dad. Always punctual, respectful and friendly – I certainly would recommend to anyone needing home care.
M Blakeway
We cannot fault the care for Mom. I would not hesitate to recommend Home Instead and in fact, I often do. Each of the 4 main carers are so kind, friendly and professional. I trust each of them implicitly. Nothing is too much trouble and most importantly Mom is very fond of them all too. We like that they stay for an hour after having previous agencies dash in and out. 100% recommend.
N Miles
I would highly recommend Home Instead (Sutton Coldfield). They were extremely helpful from the moment you picked up the phone. Always willing to help the care was second to none. Fabulous caring staff attended 4.5 hours a day and even slept over. They even helped me when it was decided that my aunt needed to be in a home a very difficult time but best for her. I couldn’t find any faults! Worth every penny!
B Farthing
I have been incredibly impressed with the care team and admin staff at Home Instead during the 5 years they have helped my father. As a doctor, I come across many care staff and Home Instead are the best by far. If you are looking for someone to provide the sort of care you would give your relative yourself then I couldn’t recommend Home Instead Sutton Coldfield team more.
M McNab
All the staff at Home Instead (Sutton Coldfield) are outstanding. They are polite, professional, reliable and always go above and beyond what is expected. Between them they have made it possible for Dad to be able to stay in his own home and have built a lovely relationship with us, giving me great peace of mind knowing that Dad is safe and exceptionally cared for. I cannot recommend Home Instead enough.
A Davies
The carers that visit Mom are extremely reliable, caring and consistent in the support they provide. They not only understand Mom’s needs and help her to stay safe and well, but they have also taken the time to get to know her really well so that she feels at ease with them. I highly recommend Home Instead to anyone who is looking for support at home.
A Keight
Home Instead provided 24-hour care for my mum whilst we went away for a few days. I cannot praise them enough for the quality of care all the caregivers provided. They were kind, respectful and caring and gave me total peace of mind. Nothing was too much trouble. I was able to read care notes online for added security. I will definitely be using them again. Excellent!
M Wall
The care that we have received during the last few months has been outstanding and the help most useful. They are friendly, nothing is too much trouble and they are reliable. The ladies we have make me feel secure in a crisis.
M Pipkin
Tailored Live-in Care in Sutton Coldfield
Our comprehensive live-in care helps clients stay comfortably at home, as one client’s son noted: “Without the care provided by Dad’s regular carers, he could not remain in his own home, which is what he wants.” The impact of our consistent care was highlighted by another family member: “Their support helps to ensure my parents can continue to live at home, which is their wish.” These relationships enable clients to maintain their independence while receiving professional support.
Get in touch today to
see how we can help
Get in touch Trusted Live-in Care from experienced home care professionals in Sutton Coldfield
Unlike arrangements with self-employed carers, our live-in service is backed by a dedicated office team providing comprehensive support. Led by Aman Gill, and our experienced Care Manager Lisa, who ensure continuous support for both clients and Care Professionals. Our team arranges thorough preparation for our live-in Care Professionals, while our local office team in Sutton Coldfield provides round-the-clock backup.
Additional support and activities in Sutton Coldfield
As active members of our local community, we host weekly memory cafés that bring people together at Erdington Methodist Church and All Saints Church Centre. These gatherings include table tennis, darts, and social activities that help reduce isolation. We work alongside organisations like Age Concern Birmingham at their Communitea Café in Boldmere, creating spaces where local people can connect and support each other.
FAQs
- Which towns and postcodes do the Sutton Coldfield team service?Search here if you cannot see your town or postcode
Our office provides care for people at home in the following areas:
Sutton Coldfield, Brownhills, Aldridge, Catshill, Walmley, Roughley, Reddicap Heath, Falcon Lodge, Boldmere, Wylde Green, Whitehouse Common, Thornes, Streetly, Clayhanger, Leighswood, Walsall Wood, Brownhills West, Little Aston, Minworth, Banners Gate, Barr Common, Shire Oak, Stonnall, Curdworth, Springhill, Hilton, Watford Gap, Wall, Muckley Corner, Lea Marston, Weeford, Marston, Mere Green, Little Hay, Over Green, Shenstone, Hardwick, Lower Stonnall, Mill Green, Wishaw, Four Oaks, Grove End, Lynn, Summerhill, Little Sutton, Holly Bank, Bodymoor Heath, Bourne Vale, Maney, Thimble End, Walmley Ash, Upper Stonnall, Stubbers Green, Aldershawe, Street's Corner
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
B75 6, B73 6, B76 0, WS9 9, B74 3, WS8 7, WS9 0, B76 1, WS14 0, B76 2, WS8 6, B75 7, B76 9, B74 4, B73 5, WS9 8, B75 5, B72 1, B74 2
- Is Home Instead Sutton Coldfield a locally owned home care organisation?Search here if you cannot see your town or postcode
Home Instead Sutton Coldfield is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
- What local support is available?
Ensuring reliable live-in care means having robust support ready to handle any changes or emergencies. It’s important to ask how a provider manages carers schedules, especially if adjustments are needed or if a carer is unavailable.
At Home Instead we maintain a comprehensive local team that coordinates alternative arrangements in situations such as if the Care Professional is ill, without disrupting care continuity – ensuring your loved one always receives the attention they need.
- Are your carers employed or are they self-employed?
There are broadly two types of live-in care providers: self-employed carers and professional care companies. Self-employed carers typically offer flexibility and may cost less, but they often lack regulation, comprehensive training, and insurance, which can impact the quality and reliability of care.
Professional care companies, like Home Instead, directly employ Care Professionals who are rigorously trained and fully background-checked and insured. These employees are covered under the company’s policies, including national insurance and payroll, ensuring a secure, and high-standard care environment.
- What qualifications do your carers have?
Training and qualifications are vital in ensuring live-in carers deliver high-quality care. It’s a good idea to ask about the providers training levels and certifications.
Home Instead’s Care Professionals receive comprehensive training in areas such as mobility support, dementia and Parkinson’s care, catheter management, and end of life support. Our commitment to ongoing professional development ensures they are well-prepared to provide compassionate and effective care across various scenarios.
- How do you match caregivers with clients?
Compatibility between a live-in carer and client can greatly influence the quality of care. It’s beneficial to enquire about the matching process and how a provider ensures that the caregiver’s personality and skills align with the client’s needs and preferences.
At Home Instead, we carefully, match clients with one or more Care Professionals based on shared interests and care requirements to foster a comfortable and supportive relationship.
- How does your service ensure care continuity during emergencies or caregiver changes?
Continuity of care is essential, especially in emergencies or when regular live-in carers are unavailable. Ask your care provider how they handle such situations.
Home Instead has protocols in place to ensure that care continues seamlessly, with trained Care Professionals ready to step on so that your loved one’s needs are always met without interruption.
- What is live-in care?Discover More
Live-in care means a trained, professional carer will live with you in your home in order to provide the care you need on a regular basis, and support your specific needs. This is often a preferable alternative to a care home or nursing home, and it allows older people to remain living in their own home alongside a constant companion who can assist with things like personal care, specialist medical care, cooking, housework, and more.
- How much does live-in care cost?Discover More
Every live-in care package is unique to the individual client, so the best way to gauge how much this will cost you is to get in touch to discuss your loved ones needs. As a rough guide to cost, live-in care through an agency often ranges from around £1,350 to £2,000 per week in the UK, depending on their needs and other factors mentioned in our guide on cost linked below.
- How many hours does the Care Professional work?
Live-in care is not the same as 24-hour care. A Care Professional will typically work an 8 to 10 hour day. Those hours will be discussed in your initial assessment and tailored to suit the needs of the person receiving care. A live-in Care Professional is of course on hand in case of emergencies, but it is not generally expected that they will provide ongoing night care. The Care Professional also needs to have breaks throughout the day, and other Care Professionals may visit the home if a wrap-around care service is offered, giving the main care provider their needed breaks without any interruption in support.
- What will a live-in Care Professional require?
A live-in Care Professional must have their own bedroom for personal space. It is also typically expected that the home has an internet connection. Arrangements for food will be discussed in your consultation, but the Care Professional typically receives a weekly food allowance to purchase food for themselves. Live-in Care Professionals may cook and eat with their clients, or they may decide to do this separately, depending on the dietary requirements and personal preferences of everyone involved.
- What are the benefits of live-in care at home?
Live-in care at home empowers the elderly to maintain their independence, dignity, and a sense of control over their lives, while still receiving dedicated, comprehensive support. By far the main benefit is that live-in care allows care recipients to remain in the comfort and familiarity of their own home, which can significantly enhance emotional well-being and quality of life. This form of care is highly personalised, adapting to the specific needs and routines of the individual, ensuring tailored support for daily activities, medication management, mobility assistance, and more. The one-on-one nature of live-in care fosters a strong bond between the Care Professional and care recipient, providing companionship and reducing feelings of isolation. Staying at home eliminates the disruption and stress often associated with moving to a care facility, and even 24 hour live-in home care can also be considerably more cost-effective than residential care options, as it avoids facility fees which can often be extremely steep.
Reach out and talk to the Sutton Coldfield team today
Enable your loved ones to continue to live their life with the support of the Sutton Coldfield team. If you would like more information about our high quality Live-in Care service, please call us on 0121 323 4200, or fill out the form below.
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
