Double award win for Solihull care company

A Solihull based care company has received so many glowing recommendations from clients and their families that it has been honoured with a top spot in homecare.co.uk’s regional award, as well as winning Best Nursing & Homecare Agency in the West Midlands in the Midlands Enterprise Awards.

Home Instead Senior Care specialises in providing at-home care to older people, and has been named as one of the 20 most recommended providers in the Home Care Awards 2019.

David Dunn, owner of Home Instead Senior Care, said: “We are absolutely delighted in being recognised for both of these awards. It is a tribute to the great support our caregivers provide to our clients and their families 365 days of every year. We take absolute pride in our work and also take the well-being of all our clients to heart.”

homecare.co.uk is the Trip Advisor of the home-care industry. The independent review site lists all registered UK home-care providers and publishes verified pieces of independent feedback, submitted by the public. Over 10,000 people post reviews to the site each year and this is the second year that Home Instead Senior Care has placed in a top spot.

The exceptional reviews covered multiple areas, including staff, care/support, management, ‘treated with dignity’, value for money and overall standard. Across the board, reviewers displayed high levels of confidence in the company and it achieved an enviable overall rating of 9.9 out of 10.

One of the reviews of Home Instead reads: “The caregivers are highly trained individuals who are incredibly vigilant, they treat my grandmother as if she is their own family, which gives us peace of mind that she is receiving empathetic and compassionate care. The caregivers are fantastic. The office staff are always happy to help, no ask is ever too much and on many occasions they have gone above and beyond. Highly recommend this company.”

Home Instead takes a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by caregivers that they come to know well and who visit for a minimum of an hour at a time.

Amanda Hopkins, reviews manager of homecare.co.uk, commented: “Good quality home care is essential as it enables people to stay living in their own homes and retain their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world. Home Instead Senior Care Solihull has shown that it provides high-quality care and we would like to congratulate it on being one of the top home care providers in the West Midlands!”

Home Instead provides a range of services including meal preparation, housekeeping, personal care and companionship. There are roles currently available for caregivers of all ages and backgrounds, who share a passion for care.

For more information about the services of Home Instead, or for a list of current vacancies, visit our Join our Team page.

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