Home Care in Shirley

FAQs

• Clear, Helpful Information

  We know families often compare home care agencies and residential homes, so we’re here to help you make sense of the options available. We can help you understand the cost of care and find all the detailed information you need about our range of services.

  Are you thinking about options like residential care homes or nursing care? Then talk to us about how our type of care – home care – might offer you a better solution, keeping you and your loved ones comfortable at home.

  We also offer clear, transparent advice about how personalised care can benefit you, explaining care ratings, the care types available, and answering any questions you may have.

• Let’s Talk About Your Needs

  Choosing the correct type of personalised home care that comes with high standards can feel overwhelming, and we understand that. We are here to listen, guide, and support you through your options for elderly care in the area—and always with a friendly voice and a cup of tea if needed!

  So, contact us today on our phone number. Whether you need support right now or you’re just planning ahead, we’d love to talk about how we can help you or your loved one.

• Areas We Serve

  Alongside Solihull, our care company also supports clients in:

  • Shirley
  • Knowle
  • Dorridge
  • Hampton-in-Arden
  • Other nearby towns across the West Midlands
• How We Truly Personalise Care – It’s All in the Details

  We don’t just say we offer person-centred care—we live and breathe it. At Home Instead Solihull, creating a tailored care plan means getting to know your loved one as a whole person, not just a list of care needs.

   

  Getting to Know You

  Before any care begins, one of our friendly team members will visit your home for a relaxed chat. We’ll take time to learn about:

  • Favourite hobbies and interests
  • Daily routines—what mornings and evenings normally look like
  • Food preferences, special diets, and allergies
  • Social circles and community links (like church groups or clubs)
  • Mobility needs, memory concerns, and long-term health goals

  We also listen carefully to the primary caregiver and wider family members, so everyone’s voice is heard.

   

  Building the Bespoke Care Plan

  From there, we design a care package that fits around everyday life. For example:

  • If your mum loves gardening, we’ll pair her with a carer who can pot plants together and enjoy the garden.
  • If Dad prefers his breakfast exactly at 7am, we’ll make sure that’s part of the routine.
  • For someone with special needs or a physical disability, we’ll arrange the support services and aids to make daily life easier.

  This is older person care that keeps dignity, comfort, and independence at its heart.

   

  Adapting as Life Changes

  Life doesn’t stay the same, and neither should care. That’s why we regularly review each care plan and check in with both the person receiving care and their loved ones. If someone’s needs grow—say, from hourly visits to live-in care, or from companionship to palliative care—we’ll adjust things seamlessly.

  We also keep in close contact with CQC guidelines, ensuring our care evolves with the highest standards in mind.

• Safe, Trusted Hands – Our Vetting and Safeguarding Promise

  When you’re inviting someone into your home to care for a loved one, trust is everything. At Home Instead Solihull, we take safeguarding extremely seriously and have strict procedures in place to make sure every care assistant and live-in carer is safe, reliable, and fully prepared to deliver the highest quality care.

   

  Rigorous Recruitment Process

  We never rush when it comes to hiring. Each member of our dedicated team goes through a careful selection process, which includes:

  • Enhanced DBS (Disclosure and Barring Service) checks
  • Background checks for employment history and references
  • In-depth interviews to understand values, experience, and attitude
  • Matching carers to clients based on personality, interests, and skills

  We only hire people we’d trust to care for our own family members.

   

  A Culture of Openness and Accountability

  We also help create a culture where our carers, clients, and primary caregivers feel comfortable raising concerns. Our office team is always available to respond quickly and with care.

• Our Ongoing Staff Training Process

  Once on board, our staff members complete full safeguarding training to give you excellent care, covering things like:

  • Recognising signs of neglect or abuse
  • Reporting procedures and whistleblowing
  • Safe moving and handling
  • Respecting your privacy, dignity, and individual rights
  • Mental capacity and end-of-life care support

  And that’s just the start. We provide continuous staff training to make sure every carer stays up to date with best practices, CQC standards, and the needs of older people or those with special needs.

• Why Choose Home Instead Shirley?

  • Tailored, bespoke care plans
  • Warm, compassionate carers
  • Excellent Google reviews
  • Regulated by the Care Quality Commission (CQC)
  • Local knowledge of the Solihull and West Midlands area
  • Rated highly for quality of care and exceptional service
• Costs and Funding Options for Home Care in Shirley

  We understand that considering home care services involves questions about the cost and how to fund the support your loved one needs.

  Consequently, our goal is to provide you with clear, transparent advice so you can make an informed, stress-free decision.

  Overall Costs of Home Care in Shirley

  The overall cost of your home care will be tailored precisely to the level of care required, such as whether you need hourly care, overnight care, or comprehensive live-in care, so it can change a lot based on your exact needs.

  As we therefore deliver entirely bespoke, person-centred care, a detailed care assessment is the first step to determining a truly cost-effective and appropriate plan for how much it will cost.

  Exploring Funding Options

  Many families will also choose to self-fund their care to make sure that they get maximum flexibility and choice.

  However, it is always recommended to check your eligibility for local authority support, and we can also help you here as well.

  For our Shirley home care clients, this can be based around:

  Local Authority Funding (Solihull Council)

  Your local council may be able to help with the cost of home care services. You can request a free Care Needs Assessment to determine your needs, followed by a Financial Assessment (Means Test). If eligible, you may receive a Personal Budget or Direct Payments to put towards your chosen services.

  NHS Continuing Healthcare (CHC)

  For individuals with significant and complex health needs, the NHS may provide full funding for care. This funding is not means-tested.

  Government Benefits

  You or your loved one may be entitled to non-means-tested benefits, such as Attendance Allowance (for those over State Pension age) or Personal Independence Payment (PIP), which can help top up your income and contribute to your care fees.

  However, we are here to help you understand the options available and guide you through the process, to make sure that you receive the maximum value for money while maintaining the highest standard of care possible at the same time – our care team is here to help.

• Trusted Home Care, Our Customer Reviews and Testimonials

     

  Nothing speaks more clearly about the quality of our service than the feedback from the clients and families we support in the Shirley community.

  For instance, here our relationship-led approach really helps to focus on delivering the care you need with dignity, all while making sure that you keep your client independence, which is why we are so highly recommended.

     
     

  Consequently, we are proud that we are Recommended by 95% of our clients and hold an impressive Home Care rating of 9.6.

  As we believe this is just a testament to the dedication of our professional carers and the commitment of our management team.

     
     

• Dedicated Care Specifically for Shirley & B90

  While we cover the wider Solihull area, we have a deep-rooted presence in Shirley, and we understand that for our clients, “home” isn’t just a house; it’s the ability to visit the Parkgate Shopping Centre for a coffee or take a slow afternoon stroll through Shirley Park.

  As a result, our care plans are designed to keep you integrated into the local community.

  Whether it’s a trip to the Shirley Library or attending a social club, our caregivers ensure you remain a familiar face in the neighbourhood you know best. We are here to help you and keep you in touch with your community.

• Why We Stand Out, Our The 1-Hour Minimum Visit

  Unlike many national providers who offer 15 or 30-minute “task-based” pop-ins, we believe quality care cannot be rushed.

  That is why every visit we provide is a minimum of one hour.

  Furthermore, our difference is instance, in the fact that we are proud to offer:

  Relationship-Led Care

  We don’t just “tick boxes.” A full hour allows time for genuine conversation and emotional support.

  Unrushed Support

  Whether it’s preparing a nutritious meal or assisting with personal care, our caregivers have the time to do things with you, not for you.

  Dignity First

  A longer visit also allow us to make sure that our clients never feel like a “slot” on a schedule, but a priority instead as well.

• Working with Local Health & Medical Authorities

  We can also where needed work in close proximity to Shirley’s key health hubs, making sure that there is a seamless coordination for our clients’ medical needs.

  For instance here our team is familiar with the local landscape, and as a result, can also provide reliable transport and companionship to appointments at places such as for instance:

  Local GP Surgeries

  Including Shirley Medical Centre, Haslucks Green Medical Centre, and Northbrook Health Centre.

  Solihull Hospital

  We provide post-discharge support and transport for outpatient appointments at the Lode Lane site.

  Pharmacy Support

  We frequently coordinate with local pharmacies like Boots in Parkgate or the Superdrug pharmacy to ensure medication regimes are managed safely as well.