We are proud to say that Home Instead has won a Silver Award for Best Place to Work in the prestigious UK Customer Experience Awards which celebrate the very best in customer experience across all sectors.
Our CAREGivers are the heart of everything we do, therefore entering the awards gave Home Instead the chance to showcase our unique model of homecare. We understand that being able to deliver the best possible care to our clients; we need a highly committed workforce.
Our award entry highlighted our careful recruitment and training process- and the way that we listen to feedback from our CAREGivers. A particular achievement was the development of the Alzheimer’s Care Training programme, which was implanted as a direct result of CAREGiver feedback for additional skills to support them in their work.
“Winning a Silver Award for Best Place to work is a great endorsement of our approach to recruitment and training” said Trevor Brocklebank, Home Instead CEO.
“"We look to employ people whose attitude and personality fit our values and culture, and we train them to our own specific care standards. We empower our CAREGivers with the skills to do the job properly, but more importantly we make sure they feel valued. Ultimately, we know that if we have happy CAREGivers, we will also have happy clients."
The award closely follows our independent research which showed that 96% of our CAREGivers are proud to work for Home Instead, and 92% would recommend Home Instead as a place to work.
In turn this has led to impressive client satisfaction results, with 96% saying that their CAREGiver taken an interest in them as a person and 92% agreeing that they would recommend the company to a friend.
So what are you waiting for? Join our CAREGiver team today! Visit our vacancies page or call us on 0114 246 9666 to apply.
Haywood House, Hydra Business Park, Nether Lane, Ecclesfield, Sheffield, S35 9ZX.