“ You must be so proud of having the three lovely ladies who visit my mum to be working for Home Instead North Sheffield. They are kind, caring, considerate, and nothing seems too much trouble and most importantly, my mum's 'likes' were attained before the commencement of your service so they can engage my mum to relevant happenings. Thank you once again. So glad we found you. ’’
Daughter of Client
We were so delighted with Home Instead that we used them twice, for my grandmother and also for my father. Both times, Home Instead visited them at home, talked through their needs, likes, dislikes etc and matched the absolutely ideal carer. We had been advised by friends that there was a good chance it would take a while to find someone to help, with loved ones not taking to carers or carers being unsuitable so we were expecting a tricky time. We were so delighted and unbelievably relieved when we met Jo, who helped my grandmother and aunt (who has learning difficulties). She was so kind, understanding and just brilliant with them both. My Dad had suffered from Parkinson's for a while and it had got to the point where he needed a bit more help. Within a matter of days, Paul had been introduced. My Dad really enjoyed his company and appreciated his sensitive approach to what was a very difficult time in his life. It's not easy accepting a stranger into your home and life but both times, Home Instead got it absolutely right, the first time. I couldn't recommend them highly enough. Thank you Home Instead!
Niece of Client
I have recently been caring for our increasingly dependent 93-year-old aunt. Faced with having to work and her deteriorating health we found there was limited choice in care providers. Although we started out with the usual morning lunch, tea and evening care call this only met her physical needs. It made much more sense to use The Home instead Approach to end her social isolation and meet ALL her care and support needs. It may seem costly but the level of care and support is such that a person’s dignity and self-worth increase, they are befriended, valued and provided with the highest level of care and companionship. No CAREGiver came who she had not been properly introduced to previously and they always left full notes on the care provided/activities undertaken. We had initially opted for a mixed care approach with another provider doing the shorter visits through some of the days but were so impressed with the individual way services were provided by Home Instead we were looking at increasing their involvement in a more imaginative way. We have four other elderly relatives for whom we are sole carers for and when they begin to need any care our first call will be to this company. I cannot praise their approach enough; they treat people as an individual, not just tasks to be completed. If you want someone who cares as much as you do, call this company, I'm sure you'll be impressed, I can't rate them highly enough!
Son of Client
Mum has not had good experiences in the past with Care Agencies and is quite nervous and unsettled when a new person visits the house. I am delighted to say that the carers from Home Instead have all struck up a very good rapport with Mum and have clearly gained her trust and she truly looks forward to them visiting. The fact that the carers treat Mum as a person and are spending time talking to her normally and encouraging her to look through photographs etc has, I am sure contributed to this, and I have noticed a distinct improvement in her general demeanour she is a lot happier in herself. Initially, I needed Home Instead to cover a short term resource problem, but I am now using Home Instead for support long term for Mum as I have been so pleased with the service.
I have just completed my first year of regular care, I was recommended to contact you by a friend who was appreciating help. I was impressed by the initial comprehensive assessment of my needs and my family and I are happy to know that if the passage of time leads to requiring more care, it can be arranged. My Caregiver is pleasant and cheerful, always punctual and willing to assist with a variety of tasks in which she demonstrates all-around excellence. I look forward to and appreciate her visits which enable me to enjoy a continued standard of comfortable living within my home.
Daughter of Client
In what was a very tough year for my parents and us, Home Instead North Sheffield brought kindness, smiles and friendship. I would like to say a big thank you to all involved in the care of my Mum and Dad.
Husband of Client
All the carers who attended my wife were extremely pleasant and made their visits so enjoyable as possible for my wife. People working in the office were very pleasant to deal with and gave good advice when needed. All in all, a very good company to deal with.
My CAREGivers do everything that is expected of them. They follow what the book (journal) has written in it. They sign it and make sure I am alright, they are first-class people and I get great support the way I want it.