Personal Care in Richmond
Relationship-led and supportive Personal Care in Richmond from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The Richmond Personal Care team, here to help every step of the way
Staying on top of personal care tasks, such as bathing, dressing, and grooming, can become more challenging as we age; yet, these everyday tasks are vital to feeling confident and comfortable in our own homes. When these routines become harder to manage alone, the right support can make all the difference. At Home Instead Richmond, we deliver award-winning personal care to older adults with the dignity and discretion they deserve. We’re proud to be the first and only home care provider in the borough to be rated Outstanding by the CQC, a reflection of the personalised, respectful care that helps our clients continue their routines in the comfort of their own homes, without compromising on pride or privacy.
Get in touch today to
see how we can help
Why Personal Care may be right for you
Needing help with personal care can feel like a big step, but with the right person, it can become a natural part of daily life. Our care professionals are trained to offer gentle, respectful support with everything from washing and dressing to managing continence and prompting medication. We take the time to understand each client’s daily routines and preferences, ensuring that every visit is respectful of their wishes. Whether it’s helping get ready in the morning or settling in for the evening, we promote independence and help your loved ones feel confident in themselves. And because our support is delivered by someone they’re familiar with, personal care feels less intrusive and more like a trusted hand when it’s needed most.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
“Delightful, kind and empathetic carers, who have established a warm and responsive relationship with our mother.”Miranda W
They have met and indeed surpassed my expectations: their whole approach has been professional yet caring and sensitive, the whole process of assessing and providing care has been superb.Matt S
Home Instead Richmond’s care of my aunt has been absolutely fantastic on all fronts – both from the carers and from management. They have looked after my aunt’s needs as if she were one of their own family. Such reassurance is indeed priceless.Andrew M
I have felt fully supported throughout the process and everyone who was involved in my mother’s care has been incredibly kind, efficient and empathetic.My mother was beautifully looked after, I cannot recommend Home Instead highly enough.FG (Daughter of Client)
They go the extra mile when you need them to whether it is for a sudden illness, hospital stay or need to change the care plan. They really do mean it when they say they put their clients first.LR (Daughter of Client)
Tailored Personal Care in Richmond
Personal care is about more than just the task at hand; it’s about establishing trust, dignity, and a sense of ease. That’s why we carefully match each client with a care professional whose shared interests help create meaningful connections. For example, one client, a retired English teacher at Christ’s School, was hesitant about accepting help with bathing. To ease the transition, her book-loving care professional filled these intimate moments by chatting about favourite authors during their visits. These conversations transformed an uncomfortable routine into something more relaxed and familiar. With time and understanding, even the most personal tasks can feel natural.
Get in touch today to
see how we can help
Trusted Personal Care from experienced home care professionals in Richmond
The right personal care requires more than just training; it demands a genuine commitment to understanding each person we support. That’s what sets our team apart. We’ve been named one of the Top 20 Large & Mid-size Home Care Groups by HomeCare.co.uk for three consecutive years, and our dedication was nationally recognised when one of our care professionals, Stacey, received Home Carer of the Year in 2019. These honours reflect the extra effort our team puts in every day, ensuring our care is delivered in the way we’d want for our own families. Whether we’re supporting with personal care or looking for ways to brighten someone’s day, we bring the same thoughtful approach to every home we enter.
Additional support and activities in Richmond
Personal care isn’t just about support behind closed doors; it’s also about opening up opportunities for community engagement and meaningful connection. At Home Instead Richmond, we’re proud to add an extra layer to our care by encouraging clients to take part in inclusive activities that bring joy and boost confidence. For example, the All Saints Church hosts a Seniors Social coffee mornings, to enjoy a friendly chat over a slive of cake several times a week. The Barnes Green Centre also runs age-friendly fitness and dance classes, and a Singing for the Brain session for those living with memory loss. From getting ready in the morning to stepping out with a smile, we help make each day feel a little fuller, inside and outside the home.
FAQs
Which towns and postcodes do the Richmond team service?
Our office provides care for people at home in the following areas:
Putney, Kingston upon Thames, Twickenham, Isleworth, Roehampton, Barnes, East Sheen, Hampton Wick, North Sheen, Hampton Hill, Richmond, Strawberry Hill, Mortlake, Kingston Vale, Kew, Putney Vale, Worton, Teddington, Ham, St Margarets, Hanworth, Whitton, Hampton, Petersham
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
TW9 3, TW9 4, SW15 1, TW1 2, SW14 7, TW10 6, TW9 1, SW14 8, TW10 7, TW11 9, SW15 3, TW10 5, SW13 0, TW2 6, TW11 0, KT2 5, SW15 5, TW1 3, TW1 1, TW7 7, TW13 6, TW9 2, TW2 5, SW13 8, SW13 9, TW12 1, KT1 1, TW12 2, TW12 3, SW15 6, SW15 4, TW11 8, KT1 4, TW1 4, TW2 7
Is Home Instead Richmond a locally owned home care organisation?
Home Instead Richmond is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Richmond team today
Enable your loved ones to continue to live their life with the support of the Richmond team. If you would like more information about our high quality Personal Care service, please call us on 0203 879 7877, or fill out the form below.
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