When you start thinking about home care, it’s natural to ask, “Which service will be the best fit?” The answer depends on your loved one’s needs, whether that’s regular social contact, support during illness, or help staying safe at night.
At Home Instead Richmond, we offer a variety of services that can be adapted to suit different situations. Below are three options many local families choose: Companionship Care, Palliative Care, and Overnight Care.
Companionship Care helps people stay socially connected and engaged with life. This might mean visiting a local coffee morning, walking in Richmond Park, working on a hobby together, or simply enjoying a chat over a cup of tea. It can help reduce feelings of isolation, bring structure to the week, and make day-to-day life more enjoyable.
It’s also a gentle way to introduce home care to someone who may be uncertain about it. One client’s daughter told us, “At first, my 96-year-old mother was not at all keen to accept the idea of having a carer. But after several meetings, the choice of a carer who was the perfect match, and reliable continuity of care, my mother was very quickly looking forward to her daily visits from a sensitive and efficient carer who unfailingly brightened up her day.”
Our Personal Care service helps with the everyday routines that support comfort, dignity, and independence at home. This could mean assistance with washing, dressing, shaving, hair care, or prompting for medication. This could include assistance with washing, dressing, shaving, hair care, or prompting for medication. Visits are arranged at the times of day that work best, whether it’s a morning start, an afternoon check-in, or help settling in for the evening.
Support can also include mobility assistance, helping your loved one move confidently around their home or get out into the community. That might mean a short walk in Old Deer Park or a relaxed chat over a cup of tea. However they choose to spend their time, we focus on wellbeing and encourage healthy habits that make each day more enjoyable.
We understand that needing personal care can feel like a sensitive next step in your care journey. That’s why we take time to match each client with a Care Professional whose personality and approach help make those more personal moments feel natural and comfortable. As one family told us, “They go above and beyond to match the caregivers, and my mum has some truly wonderful people looking after her. They give me such confidence that she is looked after, and they all treat her as a real person and know how to get the best from her.”
If your loved one wakes regularly at night, needs assistance getting to the bathroom, or feels anxious being alone, our Overnight Care can provide both practical help, reassurance and peace of mind. A Care Professional stays in the home and is available whenever and for whatever is needed, either remaining awake throughout the night or sleeping nearby and ready to assist.
It’s a service often chosen after a stay at Richmond Royal Hospital, during times of illness, or when families want reassurance that their loved one isn’t alone overnight. As one family described, “Home Instead provided peace of mind and reassurance not only for my aged father, but for our family who live far away. It is a very professional company with superb carers that will go the extra mile to ensure the comfort and well-being of their clients.”
The ‘right’ service is different for every family, and sometimes it’s a combination. If you live in the Richmond area and want to discuss which option might suit your situation, our team is here to help.