How To Arrange Home Care in Poole: Our Step-by-Step Guide

Discover how to arrange compassionate and personalised home care in Poole and the local area in Dorset with Home Instead.

Embarking on the journey to arrange home care for an older adult – be it a loved one or yourself – can be overwhelming. There can be an initial resistance dotted with apprehensions about the unknown process. Here at Home Instead in Poole, we understand these feelings and are ready to make the path to receiving that extra support at home as smooth as possible. So, let’s explore the straightforward steps from that first phone call to creating a care plan that celebrates independence and dignity.

Making the First Call

It all begins with a simple phone call to us at Home Instead Poole. Whether you’re in the centre of Poole, the shores of Sandbanks, or the villages of Ferndown and West Parley, our local team is ready to listen, understand and answer any concerns or questions you may have.

Making the first call

Home Care Consultation: Meeting You Where You Are

Following your initial enquiry, we’ll arrange a home visit – a ‘Care Consultation’. This is where we take the time to get to know you personally, understand your needs and wishes, and discuss how our Care Professionals can support you. It’s not just about checking health requirements; it’s about understanding who you are – your likes, dislikes, routines, and what brings enjoyment to your days.

Matching with the Right Care Professional

At Home Instead Poole, we believe in nurturing meaningful relationships. Post-consultation, we focus on matching you with a Care Professional who’s not just skilled but who also shares your interests and has a compatible personality. This step is all about sparking a connection, fostering trust and companionship.

Creating a Custom Home Care Plan

With insights from the consultation and your needs and preferences in mind, we bring together a tailored ‘Care Plan’. A daughter of one of our local Home Instead clients shared, “Excellent pre-assessment was undertaken followed by good care planning and record keeping.” Our commitment is to transparent and inclusive planning, involving you and your loved ones at every step, so the care provided is as unique as the person receiving it.

Creating a Custom Care Plan

Delivering Exceptional Support

Implementing the Care Plan, our Care Professionals begin their role, supported by our expert team in our Poole office, combining to offer top-notch support whether it’s home care visits or live-in care. And you’re not alone after this step; we stay adaptable, ready to adjust the plan as needs evolve. 

Continuous Support and Communication

We keep the lines of communication wide open. Home Instead clients and their families are always informed of any changes. Our Care Manager Kairen, with a wealth of knowledge and a member of our Home Instead team since July 2010, leads by example, ensuring that each client experiences the highest quality care.

Get in touch

Arranging home care needn’t be daunting. Home Instead Poole is here to organise everything for you, bringing you peace of mind and ensuring that your loved ones receive the care they deserve in the comfort of their own home.

If you’re contemplating home care and seeking a service marked by empathy, expertise, and exceptional attention to detail, look no further. Learn more about arranging our home care services by calling us on 01202 853198 or for job opportunities, apply online.

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Arranging home care for your loved ones