Home Care in Tywardreath

Home Instead have been fantastic with my mum right from the start. I live some distance from my mum, who has lived on her own for more than 20 years and is very independent. They put my mum first, got to know her, and spent time talking to her. They helped Mum with what she wanted help with, and built up her trust by listening to her and working to her agenda, not theirs. As Mum’s dementia got worse she relied more upon them but they knew her likes and dislikes and spent time with her so she felt like she was valued and safe. Great communication, the online portal and daily task notes kept me informed on Mum’s state of mind, health and activities. Appropriate phone calls for urgent contact and emails when less urgent. When circumstances change e.g. stay in hospital, a deterioration in her dementia, increase in help needed, Home Instead helped me by adapting the services they provided giving me advice and the support I needed. I would recommend their services without hesitation