Celebrating our 9.9/10 Rating on homecare.co.uk: A Reflection on May's Reviews

Elderly woman smiling while sitting on couch, text: "Celebrating our recent reviews" and "Home Instead" logo with a 9.9 rating. - Home Instead

Discover why Home Instead Market Harborough, Corby, and Rutland have earned a 9.9/10 rating on  homecare.co.uk. Learn about our exceptional home care services through the experiences of our clients and their families.

We are delighted to share that we have achieved a 9.9/10 rating onhomecare.co.uk, a trusted independent site for home care reviews. This high rating reflects the dedication and tireless efforts of our office team and Care Professionals in providing outstanding care for our clients.

In the spirit of sharing this achievement, we would like to highlight some of the lovely feedback we received recently.

Helen N, a daughter of one of our clients, left us a wonderful review in late April. She shared, “Parents enjoy visits, and find all the carers very helpful. Staff will put themselves out to go above and beyond what they usually do when an emergency arises. Good feedback reports and keep in touch with emails as necessary.”

Another heartwarming review came from C T, also a daughter of a client, who said, “So very pleased that Home Instead is looking after my mother. Your care is superb, regularly going above and beyond to help Mum wherever you can. I am very impressed also, with the regular client reviews that are undertaken, to make sure your care is up to date and meets your client’s changing needs. We would recommend you to anyone requiring this service.”

Our team also received high praise from Sandra R, a Solicitor of a client, who wrote, “Home Instead was very kind to come at short notice for a meeting at his home, along with a specialist nurse. They were friendly and professional and had such a kind easy manner putting my client and his mother at ease…My client said, “They were good, and we could keep that team in mind for later’. Communication with the manager was so easy via telephone and email. No fuss and no drama – highly professional.”

These reviews fill us with immense pride and gratitude. They are a testament to our team’s unwavering commitment to providing compassionate and professional care. We want to express our heartfelt thanks to our team for their continued dedication and hard work.

Your feedback is crucial to us as we rely on reviews and our reputation to continually improve our services. If you have had an experience with Home Instead Market Harborough, Corby & Rutland that you would like to share, we encourage you to leave a review on homecare.co.uk.

Once again, a massive thank you to our office team and Care Professionals, and to our clients and their families for their trust in us. We will continue to strive for excellence in all that we do, ensuring that we provide the highest standard of care for our clients.

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