For many people, receiving palliative care at home means remaining in the place where they feel most comfortable, surrounded by familiar routines and the memories that their house lovingly holds. At Home Instead, we provide compassionate, at-home palliative care throughout Newtownards to help those who prefer to continue living in the environment that feels most reassuring for them, while spending valuable time with the people they love. This might look like enjoying a quiet morning in the garden alone, sharing coffee with visiting friends, or cuddling up on the sofa with a beloved pet. These moments help to create a sense of fulfilment for families during palliative care, so we do everything possible to create more of them. Our care focuses on helping to manage their pain and symptoms in the ways they prefer, while also maintaining their dignity, emotional wellbeing, and comfort within the home they love.
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
Home care in Newtownards supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Bangor, Newtownards, Donaghadee, Portaferry, Millisle and the surrounding areas
We provide award winning care in Lisburn, Downpatrick, Comber, Chapeltown, Carryduff and the surrounding areas
The journey through palliative care is different for every family, but everyone deserves support that's built on trust, compassion and genuine understanding. That's why we begin by listening carefully to you and your loved one, and learning about the routines, relationships and familiar comforts that continue to enrich their days while they navigate a life-limiting condition. Our Care Professionals can provide a bespoke combination of care that works for them, such as personal care, home help, mobility support and specialist care, so they can receive everything they need within their own home. Every service we provide is delivered in accordance with Care Quality Commission regulations, and we work closely with your loved one's clinical team to ensure everyone involved is delivering seamless, high-quality care during every visit.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Professionals don't treat visits like a list of tasks to complete. Instead, every visit is an opportunity to strengthen a relationship, and we place a lot of importance on matching your loved one with a dedicated Care Professional who not only has the experience to manage their symptoms, but who also understands their personality, values and individual preferences. As familiarity grows through regular visits, your loved one will benefit from seeing someone who already knows what helps them feel comfortable and supported, rather than explaining to a new person each time. Whether accompanying them to appointments at Ulster Hospital, communicating with visiting healthcare professionals or providing reassurance at home, they can offer the kind of dependable support your loved one needs at every stage of care. Our Care Professionals receive specialist palliative care training in communication, comfort-focused support and recognising changing needs, and with the help of regular reviews involving your family, we can continue to deliver personalised care that aligns with your loved one's priorities and wishes.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Studies find that those with a life-limiting illness and their families both prefer to receive palliative care at home, so Home Instead's Newtownards team helps preserve the sense of familiarity that home can bring while reducing the everyday pressures that families often experience during this time. We work with district nurses, GPs and local palliative specialists to ensure comprehensive care that complements their treatment plans, and behind every Care Professional is a dedicated office team responsible for coordinating care planning, reviewing the service regularly, organising schedules and adapting support whenever additional care is needed. From your first enquiry through every stage of your loved one's care, our dedicated team is here to provide compassionate guidance, personalised support and ongoing reassurance, so you can feel confident they are receiving the care they deserve.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Newtownards, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Newtownards is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
