Clare Jefferies
Owner Director
Home Instead Wimbledon & Kingston
Our outstanding care is delivered on your doorstep. From Surbiton to South Wimbledon, Long Ditton to Worcester Park, even beyond and in between. We care for our community, call us to find out more.
Apsley House,,
Apsley Road, New Malden,
KT3 3NJ
0208 942 4137
Enquire about careApsley Road, New Malden,
KT3 3NJ
0208 942 4137
Why Home Instead Wimbledon & Kingston?
Personalised care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Meet the team
- Clare opened our office over a decade ago, quickly establishing herself and Home Instead at the heart of the Kingston and Merton community. Her passion fostered our outstanding culture, built a national reputation and influences the delivery of home care across the country.
Dr. Nerida Burnie
Dr Nerida Burnie is a dementia specialist with an exceptional track record in dementia care and post-diagnosis support. She holistically supports clients and families with tailored, specialised advice, ensuring compassionate and practical care.Clinical Lead for Dementia
Eleanor Smith
Eleanor pays attention to the journey of care for our clients, she always goes the extra mile and is an expert in the home care industry. This makes her perfect for the role of Business Development Manager.Business Development Manager
Katina Sheehan
Katina brings a vibrant energy to our team, and as our in-house trainer, is exactly what we need. Her passion and enthusiasm is shared with every individual who joins our team, ensuring new recruits have excellent skills as well as the development of our existing team.Head of People Experience
Mel Burgess
Mel is our Relationship Manager, building strong links with families and local organisations across the community. She helps people discover how Home Instead can make a difference to the lives of older adults and their loved ones.Relationship Manager
Tracy Woodburne
Tracy supports the team with accurate care notes and monitors client wellbeing. She identifies trends in care needs, helping us adapt support and ensure every client continues to receive truly personalised, high-quality care.Head of Client Experience
Ben Benson-Breen
Ben brings with him a wealth of experience in the care sector from the ground up. He is passionate about ensuring the services Home Instead Wimbledon and Kingston provide are visible in the community and the pathway to care is clear to those who need it.Marketing Manager
Cloé Dufourd
Cloé leads our recruitment here at Home Instead Wimbledon & Kingston. She's passionate about helping people find rewarding careers as our Care Professionals, and supports every applicant to help them feel confident in making a difference.Recruitment Manager
Nicola Masterson
As Client Care Manager, Nicola ensures every client receives personalised, compassionate support tailored to their needs. With a focus on building trusting relationships, they work closely with families and caregivers to deliver the highest quality care.Client Care Manager
Stacey Melin
Stacey has been with Home Instead Wimbledon and Kingston for over 10 years. Beginning as a Care Professional, then Care Coordinator, she is now our Business Development Liaison, building community links so more families can access quality care.Business Development Liaison
Laura Clarke
Laura is one of the Field Care Supervisors. Her job is to provide our Care Pros with support, such as regular catch up chats and supporting them when they need advice regarding their clients.Field Care Supervisor
Radka Weeden
Radka has been apart of Home Instead for a few years and is dedicated to supporting and ensuring the wellbeing of our Care Professionals, constantly monitoring and ensuring the highest possible quality of care.Field Care Supervisor
Sandra Davis
Sandra is one of our Field Care Supervisor, enjoying getting to know the carers, clients and being part of the office team.Field Care Supervisor
Holly Kennedy
Holly is our Group Financial Controller. Holly is meticulous and ensures every financial detail is handled with precision. With a keen eye for accuracy, she plays a crucial role in maintaining our financial health and supporting our growth.Group Financial Controller
Lindsay Crause
Lindsay has been a big part of our team for six years now. She joined us with a wealth of accountancy experience, but was seeking a role where she could see the benefits of her work, since joining us has she never looked back.Financial Controller
Petra Sarkany
As our Care Coordinator Manager, Petra oversees the smooth running of our care services, supporting our Care Professionals and ensuring clients receive the highest quality, person-centered care tailored to their individual needs.Care Coordinator Manager
Lorraine Bacon
As Care Co-ordinator, Lorraine carefully matches our clients with the right Care Professionals, creating schedules that support consistency, trust, and high-quality care for every individual.Care Co-ordinator
Erica Blake
Erica is dedicated to ensuring our clients receive the best possible support. As Care Co-ordinator, she manages schedules and builds strong connections between clients and Care Professionals to deliver consistent, person-centered care.Care Co-ordinator
Award-winning service you can rely on
Care is personal, and your care is our first thought
Home Instead Wimbledon and Kingston has become a national success story for our individualised approach to care at home. In fact, we were the first home care provider in the country to receive an Outstanding rating on three consecutive CQC inspections.
We are known for our hands on and compassionate practice, and have delivered over a million hours of care to our local community. Reaching out takes just a minute, but can make a huge impact.
We are known for our hands on and compassionate practice, and have delivered over a million hours of care to our local community. Reaching out takes just a minute, but can make a huge impact.
Your Local Office
Home Instead Wimbledon & Kingston
The team here at Home Instead Wimbledon & Kingston are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.
Apsley House,, Apsley Road, New Malden, KT3 3NJ
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- Areas and postcodes we coverOur office provides care for people at home in the following areas.
Wimbledon, New Malden, Worcester Park, Tolworth, Surbiton, Norbiton, Wimbledon Park, Raynes Park, West Barnes, Old Malden, Merton Park, Berrylands, Motspur Park, Long Ditton, Copse Hill, Wimbledon Village, Merton, Coombe, South Wimbledon, Collier's Wood
If your town doesn't appear above please check the postcodes below to see if we cover your area.
Postcodes we cover: SW19 2, SW19 1, KT6 5, KT1 2, KT3 3, SW19 8, KT5 9, SW20 8, SW19 4, SW20 0, KT3 4, SW19 7, KT3 5, KT2 7, SW20 9, SW19 5, KT2 6, KT5 8, KT3 6, KT4 8, KT1 3, KT6 6, KT6 4, SW19 6, SW19 3, KT6 7, KT4 7
Get in touch today to
see how we can help
Request a call back
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Other non-care related enquiries
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Enquire NowHome Care
Companionship
Home Help & Housekeeping
Daytime Care
Overnight Care
Respite Care
Enquire NowSpecialist Care
Dementia
Cancer
Parkinson’s
Assisting you to rehabilitate at home
Palliative
Enquire NowHealth & Complex Care
Simple Wound Care
Ventilator Care
Catheter
Stoma
Gastrostomy Care
Vital Signs Monitoring
Nail Care- Enquire Now
Live-In Care In Your Own Home
Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.
Search for another Home Instead location
Care is personal, and your care is our first thought
Home Instead Wimbledon and Kingston has become a national success story for our individualised approach to care at home. In fact, we were the first home care provider in the country to receive an Outstanding rating on three consecutive CQC inspections.
We are known for our hands on and compassionate practice, and have delivered over a million hours of care to our local community. Reaching out takes just a minute, but can make a huge impact.
We are known for our hands on and compassionate practice, and have delivered over a million hours of care to our local community. Reaching out takes just a minute, but can make a huge impact.
Mum has been with Home Instead for 6 years, and is extremely happy with all the caregivers over those years. Without Home Instead, I would not have the same freedom, which is a respite for me.
Lesley A
Home Instead have cared for my mother for five years. Her carers have been kind, caring, patient and respectful. I whole heartedly recommend Home Instead to anyone requiring care at home.
Sally D
It has always been the wish of our friend to be able to stay in their own home. Home Instead has made this possible during the past three years. Several of the caregivers have remained the same from the start and have become like friends.
Jane B
Our Community Partners
Local advice & support
Mental Health Support in Later Life
Discover moreDid you spot the signs this Christmas?
Discover morePhishing: Home Instead Wimbledon & Kingston's guide to staying safe
Discover moreHome Care vs Care Homes: Why Staying at Home Makes Sense
Discover moreWelcoming Dr Nerida Burnie: Enhancing Dementia Care in Wimbledon and Kingston
Discover more'Carenting': What Is It and How Can We Help?
Discover more
Become a Care Professional today
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
