Home is more than just a place, it’s where memories live, routines bring comfort, and life feels its most meaningful. That’s why our Care Professionals provide exceptional home care in Loose and the surrounding areas, ensuring clients can stay independent while enjoying life to the fullest. With over 12 years of experience, a CQC Outstanding rating, and a 5-star employer award, we bring not just expertise but genuine joy to every visit. Whether it’s a trip to The Walnut Tree for tea and cake or a heartfelt chat at home, our care is about more than support; it’s about connection, companionship, and helping clients stay rooted in the community they love.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Maidstone are proud to provide expert home care in Loose. Get in touch to find out how we can help you or your loved ones.
Our minimum one-hour visits ensure we deliver genuine, unhurried care that puts relationships first. Based locally in Maidstone, our office team works closely with each client to create personalised Care Plans that reflect individual preferences and routines. We carefully match our Care Professionals based on shared interests and personality, helping them become trusted companions rather than just visitors. With time to chat over tea, assist with daily activities or enjoy outings to local spots, we provide the attentive, flexible support that makes a real difference to our clients’ lives.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Clients regularly share positive stories of how we have supported them and their loved ones. Jane’s mother benefitted from our companion service, she shared, “The visits from the companion visitor made such a big difference. Mum’s memory was not so good and her companion knew just how to pitch the conversation so that chatting was both natural and brought back happy memories.” Claire, another client’s daughter, noted, “The carers who were provided by Home Instead were always efficient, kind, reliable and helpful to my 93-year-old mother.”
Our experienced leadership team brings together diverse expertise, with brothers Mark and Andy Craig directing our care services from our local Maidstone office. Sara Grist, our Registered Care Manager and dementia specialist, leads our care delivery alongside Emma Chick, our Head of Operations, who focuses on supporting our Care Professionals, and our local team is always available to answer questions and provide guidance. We bring that same commitment into the Loose and Maidstone community, regularly organising scam prevention talks at local residential homes and retirement complexes to help protect older people. Our involvement in dementia support includes bringing the Virtual Dementia Tour Bus to the area, giving families and carers valuable insight into living with dementia through hands-on sensory experiences, and we're proud to sponsor 'Those You Have Loved', a charity concert at Allington Castle, supporting Building a Dementia-Friendly Maidstone.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Loose is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
