In East Malling and the surrounding areas, we deliver home care that feels personal, thoughtful, and as unique as the people we support. We understand that no two individuals are the same, so our experienced Care Professionals tailor every visit to fit each client’s routines, preferences, and personality. Whether it’s helping with daily activities, enjoying a trip to Little Fant Farm, or sharing tea and cake at Tiffin Teahouse, we focus on building genuine relationships that promote independence and wellbeing. With over 12 years of experience, a CQC Outstanding rating, and a 5-star employer award, our companionship-led approach and unhurried visits ensure care that makes a difference.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Maidstone are proud to provide expert home care in East Malling. Get in touch to find out how we can help you or your loved ones.
Our personalised home care in East Malling puts your unique preferences at the heart of everything we do. We take time to understand what matters to you - from your daily routines to your favourite activities and hobbies. We offer flexible visits starting from one hour, ensuring our Care Professionals can focus on supporting you properly, at your own pace. As your needs evolve, we adapt our support, helping you maintain a comfortable and independent life in your home. Our carefully matched Care Professionals become familiar, trusted faces, sharing genuine conversations over tea or helping with tasks around the home.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our home care can make a real difference, as our clients and their loved ones noted at homecare.co.uk. One client’s daughter expressed her heartfelt gratitude, stating, “I will never forget the kindness shown to my Dad, and equally to me and my family, at such a difficult time. I can wholeheartedly recommend Home Instead for the care of your loved one, no matter how long. They are wonderful.” Janet highlighted how our care enabled her mother to remain at home, “Because of each and every one of the Home Instead (Maidstone) team we, as a family, were able to respect Mum’s wishes to remain in her home until so close to the end of her life. For this, we are eternally grateful.
Our leadership team combines diverse expertise. Brothers Mark and Andy Craig work with Care Manager Sara Grist, a dementia specialist with advanced end-of-life and Parkinson's care qualifications. Head of Operations Emma Chick manages our team from Maidstone, ensuring top support standards for every client. We recognise home care is a vital choice for families and invest in our team's growth through specialised training. As your local care provider in East Malling, we are here to answer questions and offer guidance, reassuring you with experienced, well-supported Care Professionals for your loved ones. We're just as active across East Malling and the wider area, working closely with local groups to support people living with dementia and their families. Our involvement includes bringing the Virtual Dementia Tour Bus to the community, offering hands-on experiences that help people understand what it's like to live with dementia. We regularly deliver scam prevention talks at residential homes and retirement complexes, and are proud to sponsor the upcoming charity concert 'Those You Have Loved' at Allington Castle, supporting Building a Dementia-Friendly Maidstone.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in East Malling is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
