We know that accepting help with personal care can feel like a significant decision, and we approach these sensitive aspects of care with genuine understanding and respect. Our personal care service, fully regulated by the Care Quality Commission (CQC), supports people across Horsham, Haywards Heath and Burgess Hill with maintaining their dignity and independence. With a 9.9/10 rating from clients on homecare.co.uk, families trust us to provide attentive, professional care that helps their loved ones feel comfortable and confident. Our visits last at least an hour, giving us time to focus on what matters to you, at your pace.
Personal care that supports independence at home
As personal care becomes more challenging, our support can help your loved one stay in their own home for longer. We match Care Professionals based on skills and personality, so help with things like bathing and dressing feels safe and comfortable.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can feel confident that they will provide respectful, professional and discreet personal care.
Help with complex personal care needs
No matter how clinical their personal care needs are, our Care Professionals provide support to make your loved one feel comfortable at home - from catheter care to stoma management, we can ensure excellent personal hygiene every day.
Sensitive, comfort-focused support
We understand it can be uncomfortable having a stranger manage your personal care, so we make visits feel warm and friendly, while remaining mindful of your loved one's emotions - everything we do focuses on protecting their dignity and wellbeing.
Home care in Horsham supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Haywards Heath , Burgess Hill , Hurstpierpoint , Roffey , Southwater and the surrounding areas
We provide award winning care in East Grinstead , Horley , Bewbush , Maidenbower , Ifield and the surrounding areas
The personal nature of care means having the right support makes all the difference. Our Care Professionals become familiar, trusted faces, taking time to understand your preferences – from your favourite toiletries to how you like your hair styled. We help with everything from washing and dressing to managing medications and maintaining good personal hygiene, always working at your comfort level. Having consistency in your care team means you can feel relaxed and at ease, knowing your routines and preferences will be respected.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our approach to personal care has made a real difference to many families, as shared on homecare.co.uk. One client's daughter noted: "The carers who visited my mother-in-law were well chosen and liked, they treated her with dignity and respect." Another family member appreciated our consistent support: "We have been completely happy with their service and care. He has had the same carers and been able to build a good relationship with them."
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our local Care Professionals receive comprehensive training in all aspects of personal care, ensuring they provide support with both skill and sensitivity. Our local team includes Client Experience Manager George, who brings valuable experience in supporting clients with varying care needs, having started her career with Home Instead as a Care Professional. Every Care Professional completes detailed practical training in personal care techniques, moving and handling, and our City & Guilds-accredited programme, and this thorough preparation, combined with ongoing support, means they can provide care with confidence and understanding. Building strong relationships with local healthcare providers helps us deliver joined-up support for our clients. We work closely with GPs, district nurses and pharmacists to ensure personal care needs are met effectively, and we also connect clients to additional support services when needed, with our active community involvement meaning we're always learning and improving how we support our clients' personal care needs.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
