Home care in Colchester

We take time to meet each person and, where appropriate, their family, so we can understand the routines, preferences and parts of daily life they want to keep doing for themselves. Our care is then personalised around that, with our Care Professionals there to provide the right support while helping each person maintain as much independence as possible. For many clients, that includes being able to keep getting out, seeing friends and doing the things they enjoy. Many of our Care Professionals drive, so they can accompany someone into town, to Castle Park, out to Mersea or to meet friends at one of the many local golf clubs. Our Care Professionals are employed and extensively trained by us, with additional training in areas including dementia and Parkinson’s, and our service is regulated by the Care Quality Commission.

For families choosing a care agency in Colchester, having people nearby who already know the client can make a considerable difference, particularly when relatives live further away. Our local team stays closely involved with the care and, where appropriate, can work alongside GPs, district nurses, pharmacists and other professionals involved in someone’s health, helping everyone understand what support is in place at home. Our team gets to know the people we support well and can help families deal with the smaller things that become important when they are not there in person, whether that is flagging something in the home that needs attention or helping find a trusted local service. We place just as much importance on supporting our Care Professionals. They have regular contact with the office, ongoing training and experienced people to turn to for advice, which helps them feel confident and well supported in their role and gives clients the benefit of a team that is well looked after too.