We provide award-winning home care in Banks and the surrounding area, supporting older people to live independently at home where they feel safest and happiest. Our compassionate Care Professionals offer practical support and friendly companionship, whether it’s preparing meals, helping with personal care, or heading out for a walk to explore Banks Marina. With training that meets the City & Guilds Assured Dementia standard, our team delivers expert care with warmth, respect, and a genuine passion for helping others.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Southport & Formby are proud to provide expert home care in Banks. Get in touch to find out how we can help you or your loved ones.
Our care in Banks is based on getting to know each client as an individual, so that support always feels comfortable, respectful, and right. We take the time to match clients with Care Professionals who share similar interests and values, helping to build trust and connection from day one. Visits are never rushed, and care plans are tailored to suit each person’s lifestyle and changing needs, whether they need help a few times a week or more regular daily support. Families can feel reassured knowing their loved ones are in caring, capable hands.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
We’ve supported many families in Banks through life’s changes, providing not just professional care but emotional reassurance. One client’s daughter shared, “I was expecting Mum to resist help from the carers, but I was extremely surprised by how compassionate and professional they were. Her carers quickly encouraged her to let them help, and she became much more open to the support.” Another family member told us, “The staff have been excellent and treated Mum with dignity and respect – she called them ‘my girls.’ These past few months have been difficult, but Home Instead went out of their way to provide extra care and support.” These heartfelt reviews show the difference that consistent, thoughtful care makes.
Home Instead Southport & Formby is run by Anthea Pilkington and Irene Hough, whose leadership is grounded in both professional excellence and personal experience. Anthea, the UK's first registered care manager, holds decades of experience in social care and insists that every decision passes the 'Mum & Dad Test.' Irene brings empathy and compassion, shaped by her own experiences supporting loved ones through serious illness. From our Southport office, they lead a dedicated team delivering personalised, respectful home care across Banks and surrounding areas. We believe that great care extends beyond the home too. In Banks, we support older people not only with personalised services, but also by offering free community dementia workshops for families and local carers. These practical, welcoming sessions offer insight and emotional support, helping families feel more prepared and connected. Through these events and our day-to-day care, we continue to strengthen our bonds with the community and offer a helping hand to those who need it most.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Banks is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
