Relationship-led and supportive home care in Shepherd’s Bush from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We provide award-winning home care in Shepherd’s Bush and nearby areas, helping clients continue living comfortably in the homes they know and love. As a CQC Outstanding-rated provider and National Dementia Care Award finalist, we understand the value of familiarity and routine. Our Care Professionals form lasting bonds with clients, often joining them for gentle walks through Shepherd’s Bush Green or enjoying a quiet afternoon at Proud Mary’s café. With an in-house nutritionist developing personalised meal plans and our postural stability coach supporting fall recovery, our care is tailored, thoughtful, and delivered with warmth and compassion.
htful, and delivered with warmth and compassion.
Get in touch today to
see how we can help
Our dedicated team delivers personalised home care across Shepherd’s Bush, offering everything from companionship and light housework to complex personal care and condition-led support. Every Care Plan is tailored to the individual, whether they need help with bathing, mobility, dementia care, or simply a friendly face for a cup of tea. Our Care Professionals are selected not just for their skills, but for their kind and respectful approach, ensuring that care always feels comfortable and empowering. We work closely with families to adapt care as needs change, helping clients live safely and confidently at home.
Families across Shepherd’s Bush have shared heartfelt reviews of the care we provide. Sylvia, a goddaughter of a client, shared, “Home Instead provided care for my godmother after a major operation. They helped her getting back on her feet, working with her to get her independence back.” David, a client, expressed, “Their empathy for the client and family is exemplary.” These kind words reflect the strong relationships we build with both clients and their families, offering not just practical support, but companionship, peace of mind, and meaningful connection.
Get in touch today to
see how we can help
Our leadership team, based locally, includes registered nurses and healthcare professionals with over 15 years of experience in older adult and dementia care. As proud members of the British Geriatric Society and Royal College of Nursing, we bring clinical insight to every aspect of our service. We’re proud to support Care Professionals with ongoing training, including City & Guilds Assured dementia training, ensuring they deliver the highest standards of care. This professional expertise, combined with a deep commitment to local families, allows us to offer personalised, consistent support to the Shepherd’s Bush community.
We’re proud to be active members of the Shepherd’s Bush community, running a variety of events that support wellbeing, creativity and connection. Our weekly chair-based exercise classes are open to clients and local residents, promoting movement and confidence. We also host regular art therapy sessions, providing a welcoming space for expression and social interaction. With events like our dementia awareness workshops and visits from the Virtual Dementia Tour Bus, we aim to educate and support both families and carers. These activities are a core part of how we bring care into the heart of the community.