Personal Care in Hammersmith and Chiswick
Relationship-led and supportive Personal Care in Hammersmith and Chiswick from compassionate and experienced home care professionals.
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The Hammersmith and Chiswick Personal Care team, here to help every step of the way
Needing help with personal tasks can be a sensitive and emotional step. At Home Instead Hammersmith & Chiswick, we deliver personal care that is gentle, unhurried, and built around dignity. Whether it’s bathing, dressing, or help with medication, we take time to ensure every client feels respected and at ease. Our Care Professionals are not only highly trained, they’re matched to each individual based on personal compatibility. With a minimum visit length of one hour, there’s always time to talk, support wellbeing, and help someone feel like themselves again.

Award-winning service you can rely on


Get in touch today to
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Get in touch Why Personal Care may be right for you
Personal care with us isn’t just about getting things done, it’s about how those things are done. We preserve routines, help maintain independence, and support each client’s sense of identity. That might mean helping someone shave just right for Sunday lunch, selecting a favourite outfit, or assisting with mobility while maintaining privacy and control. Our team also provides specialised support with catheter, stoma and continence care, and we work closely with family members and health professionals to ensure care is always appropriate and kind.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

As soon as we met Julie from Home Instead, we were so relieved and since then, I feel so much lighter knowing mum is ok. We met with Julie and she took her time getting to know mum so she could match her well with a carer and then she brought her to meet us and we could not be happier.
They do what they say they will do when they say they will. Communication is excellent, and we feel very much that we are checked in on and looked after. I really recommend the Hammersmith team – they step in at what is a difficult and stressful time caring for our loved ones and handle everything with support and kindness for which I am very grateful.
Angela

I first contacted Home Instead (Hammersmith and Chiswick) in February 2024 due, sadly, to my mother’s descent into dementia. I can say without equivocation that all of the people at Home Instead from office to Carers have been, without exception, wonderful.
Carers are excellent; always prompt and just so nice. It isn’t easy looking after someone with dementia but they do so with such caring without being ‘patronising’.
Office based staff are brilliant – they liaise with the Doctor which is a huge help. And whenever I need extra care at short notice they are always on hand to help.
Am so, so glad I found them (through a recommendation from a family friend).
Chris S.

The Home Instead carers are wonderful: kind, caring, empathetic and completely reliable. With their help my elderly sister has regained confidence and manages to live independently again.
Marion B.
Tailored Personal Care in Hammersmith and Chiswick
Personal care is, by nature, intimate, so trust, respect, and consistency are key. That’s why we take time to match clients with Care Professionals who make them feel at ease. A recent review shared: “After meeting the team and both our carers, the whole family had peace of mind knowing Mum was in safe and caring hands.” Another testimonial simply said: “Service excellent. Very helpful. Don’t have enough words to describe service, once more ‘excellent’.” These words reflect the comfort and dignity we aim to provide through every visit, support that goes beyond the physical, bringing reassurance and confidence each day.

Get in touch today to
see how we can help
Get in touch Trusted Personal Care from experienced home care professionals in Hammersmith and Chiswick
Many of our leadership team come from medical and nursing backgrounds, and that experience runs through everything we do. Our Care Professionals receive specialist training in rehabilitation, fall recovery, and respectful personal care techniques. Many also complete additional instruction in areas like Parkinson’s, dementia, and post-surgery support. We review care plans monthly to ensure everything is tailored and up to date. And thanks to our “Mum & Dad” test, we always ask ourselves if the care we’re delivering is good enough for our own loved ones before delivering it to you.

Additional support and activities in Hammersmith and Chiswick
We collaborate closely with GPs, district nurses, and physiotherapists across Hammersmith & Chiswick to provide joined-up, responsive personal care. Our clients also benefit from the guidance of our in-house nutritionist, who can help support recovery and wellbeing through diet. We understand the importance of maintaining routines and social habits, so whether it’s helping someone get ready for an event, attend a church service, or feel confident before visitors arrive, we’re there. Because real personal care is about helping people feel safe, respected, and completely themselves.

FAQs
- Which towns and postcodes do the Hammersmith and Chiswick team service?
Our office provides care for people at home in the following areas:
Fulham, Shepherd's Bush, West Kensington, Chiswick, Grove Park, Hammersmith, Acton, Brook Green, Parson's Green, Ealing, Baron's Court
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
W6 7, W6 8, W12 6, W4 3, W6 0, W14 0, W5 1, W6 9, W5 2, W3 8, W3 0, W4 4, W14 9, W12 9, W6 6, W4 1, W4 5, SW6 5, W3 9, SW6 7, W5 3, W4 2, W3 7, SW6 6, W12 8, SW6 4, W3 6, SW6 3
Search here if you cannot see your town or postcode - Is Home Instead Hammersmith and Chiswick a locally owned home care organisation?
Home Instead Hammersmith and Chiswick is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
- What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
- Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
- How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
- Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
- How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Hammersmith and Chiswick team today
Enable your loved ones to continue to live their life with the support of the Hammersmith and Chiswick team. If you would like more information about our high quality Personal Care service, please call us on 0208 746 1213, or fill out the form below.

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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.




