Supporting you and your loved ones in Epping Forest

In the heart of Epping Forest, Home Instead is more than just a care provider; we're a support system for the entire family.

In the heart of Epping Forest, Home Instead is more than just a care provider; we’re a support system for the entire family. Our mission extends beyond our clients, as we strive to support their loved ones who often take on the role of family carers.

For many families, caring for a loved one at home is a deeply rewarding experience but can also be physically and emotionally challenging. At Home Instead, we care for our clients and their families as we would our own. We understand that caring for a loved one comes with its own challenges, which is why we are here to support your family every step of the way. Our ‘Take Care Campaign’, as featured in The Daily Mail,sheds light on the struggles faced by family carers nationwide, which you can learn about here. Through our comprehensive care approach, we aim to alleviate the pressure on family caregivers, enabling them to maintain personal relationships and improve overall wellbeing and quality of life.

Adam’s Story

Adam, the son of Susan and Andrew, shares his experience of how Home Instead enabled his parents to stay in their cherished home. With a tailored care plan that evolved over three years and as their needs changed, our team provided assistance with medication, meal preparation, household chores, and personal care. This support not only ensured the safety and wellbeing of Susan and Andrew but also allowed Adam and his family to cherish quality time together.

“Mum and Dad wanted to stay in their own home for as long as possible and the care from Home Instead made that possible. Dad had become increasingly physically frail and both were living with Alzheimer’s. Home Instead advised about an initial care package, which we increased as needed, involving help with taking medication, preparing food, shopping, house cleaning and helping Dad with personal care. The carers were all really kind and professional.”

Led by our dedicated Assistant Care Manager, Caroline, our team goes above and beyond to keep families together and living happily in their own homes. We understand the importance of enabling families to focus on meaningful moments, which is why we support you and your loved ones every step of the way, whether that be attending a vet appointment or cooking a Sunday dinner!

Caroline added “Our services provided a huge help to the family as they could spend their visits having quality time with their parents, rather than cleaning the house, shopping or providing personal care. The care professionals even took care of the cat too! They all went above and beyond to keep Susan and Andrew in their own home for as long as possible.”

To us, it’s personal

Nathan, one of our care professionals, shares his heartfelt memories of caring for Susan and Andrew. From assisting with daily routines to accompanying them to family gatherings, Nathan became an integral part of their lives, embodying the Home Instead ethos of treating clients like family.

Nathan commented: “I supported Susan and Andrew for over two years and on their last wedding anniversary, I played butler and cooked dinner, set the table and served up including wine for them both. The smiles on their faces were wonderful.”

“One lovely experience was to accompany Susan and Andrew to their granddaughter’s wedding in London. They had a superb time and the family were so happy that they were able to go. Susan and Andrew hold a special place in my heart and it was a joy to be with them.”

At Home Instead, we understand the unique challenges that can arise when caring for a loved one. That’s why we’re committed to providing not just care, but genuine support for the entire family. Offering respite care and live-in assistance as well as specialist care and health care, our team delivers exceptional service, ensuring that families can navigate their loved ones homecare journey with confidence and peace of mind.

In Epping Forest and beyond, Home Instead is not just a care provider but a trusted partner for families facing the challenges of ageing or illness. With our commitment to compassion, dignity, and excellence in care, we stand ready to support families every step of the way and through the dedication of our team and care professionals, your loved ones can receive the support they need to thrive in the comfort of their own home.

If you’d like to know more about the services we provide at Home Instead Epping Forest visit us here and don’t hesitate to give us a call on 01992 666 777. We’d be delighted to share the ways we can support you and your loved ones.

‘Names have been changed to protect anonymity’