Home Instead Eastbourne & Hailsham Celebrates 5-Star Employer Recognition

At Home Instead Eastbourne & Hailsham, our Care Professionals are at the very heart of everything we do. That’s why we’re incredibly proud to share that we have been officially recognised as a 5-Star Employer by WorkBuzz, an independent employee engagement and research organisation.

This award is especially meaningful because it is based entirely on confidential feedback from our own Care Professionals – the people who provide compassionate, high-quality care to older adults across Eastbourne, Hailsham, and the surrounding communities every day.

What does a 5-Star Employer Award mean?

The WorkBuzz 5-Star Employer Award recognises organisations that listen to their teams and create supportive, positive working environments. Achieving this rating places Home Instead Eastbourne & Hailsham among the highest-rated care employers in the country, and reflects our ongoing commitment to valuing, supporting, and investing in our people.

What Our Care Professionals told us…

Feedback from the survey highlighted several key reasons why our Care Professionals enjoy working with us, including:

• Supportive and approachable leadership
• Strong values and a people-first culture
• High-quality training and ongoing development
• The opportunity to build meaningful, lasting relationships with clients

Many Care Professionals shared that they feel valued, listened to, and proud of the care they provide within their own community. This is something that truly reflects the relationship-led approach we strive for every day.

Survey results:

Here are just some of the survey results we received:

• 97% of Care Professionals said they are proud to work for Home Instead
• 100% said they feel motivated to do their best work
• 100% felt fully supported during their induction and training
• 100% said they would recommend Home Instead’s services

These results reinforce what matters most to us: creating an environment where Care Professionals feel confident, supported, and inspired to deliver exceptional care.

Soraya, Owner and Director of Care at Home Instead Eastbourne and Hailsham shared:

“We are incredibly proud to receive this recognition. Our Care Professionals are truly at the heart of everything we do. When people feel respected, supported, and valued, they are empowered to provide care that genuinely enriches the lives of clients and their families.”

Tania, one of our experienced Care Professionals, perfectly sums up what makes Home Instead special:

“Working for Home Instead is an absolute joy. What truly sets this company apart is how much they value Care Professionals, as well as their clients. I love making a real difference to my clients’ lives while having the flexibility to choose hours that fit around my family. The support from the office team has given me the confidence to really thrive – so much so that I’ve just celebrated my 10-year anniversary here! If you’re considering a career with Home Instead, I’d say go for it. You won’t regret it.”

Why working for Home Instead is different

Our approach to care is built on relationships. We offer unhurried visits, continuity of care, and carefully matched Care Professionals and clients. Training and ongoing support is provided, and no previous care experience is required – just the right values and a genuine desire to make a difference.

Benefits of joining our team include:

• Competitive pay from £12.90 – £15 per hour
• Paid training and development
• Holiday pay
• A supportive, values-driven local team
• The opportunity to make a real difference in the community

Join our growing team!

As demand for high-quality home care continues to grow across Eastbourne and Hailsham, we’re always keen to hear from people who share our values and want a rewarding career where they are truly valued.

If you’d like to find out more about working with us, give us a call on 01323 916901 or visit our recruitment page here.

We’re proud of our team and grateful to every Care Professional who makes Home Instead Eastbourne & Hailsham such a special place to work.