Home care in Eastbourne & Hailsham

Achieving our mission to be the stand-out provider of home care for people in Eastbourne, Hailsham and surrounding areas.

Home support services tailored to who you really are

We tailor our home support services to your needs, and to your likes - to who you really are! In recognition of our expertise in bespoke home care, we are the first privately owned home care provider in East Sussex to be rated Outstanding by the Care Quality Commission. Proud to deliver the very best model of care to all our Clients. Companionship in Meads? Home Help in Herstmonceux? Specialist support in East Dean? We are here to help.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Soraya is driven by a desire to give back and help improve lives.
Soraya Cottrell
Owner and Director of Care
Ian believes in the benefits of supporting independence and the peace of mind it brings for family.
Ian Cottrell
Owner and Managing Director
Amanda is passionate about developing our Care Pro skills to guarantee the very best care.
Amanda Boniface
Head of Care Professional Development
Carly is proud to make a difference, building relationships and recruiting exceptional people.
Carly Cottrell
Recruitment Manager
Kate ensures our Clients and family members feel supported and their needs are met.
Kate Russell
Care Consultant
Shona supports our Care Pros with training and development
Shona Bruce
Deputy manager for care care professional development

Home Instead Eastbourne & Hailsham offers a first class and professional care service, we have absolutely no complaints or issues.
Dennis T: Client's husband
They always go above and beyond and built an amazing relationship with her, they really treat her with dignity and the utmost care. I would never go anywhere else or recommend anyone else for home care visits.
Katie A: Client's Great-Niece
Mum and Dad considered them (Home Instead Care Pros) part of the family and spent many a happy hour not just being looked after, but also treated with kindness and respect.
Teresa C: Clients' Daughter
The service this company provides is outstanding, the carers are professional, friendly, caring and always go the extra mile.
Christine W: Client's Daughter