Home Care in Alton

On behalf of our Hard of Hearing group I would like to thank you very much indeed for giving us such a very interesting talk. It certainly made me, and I am sure everyone else, aware of how vigilant we must be. Scammers always seem to be thinking up a new wheeze, don’t they! Anyway – our thanks again.

I approached Home Instead 8 years ago when my dad had the shattering news of a dementia diagnosis. Initially, he needed company and support with shopping and household chores, Understanding that someone with dementia needs stability and consistency, he received support from the same two ladies for several years.

Overtime, his care, and support has been adapted to meet his changing needs, he now has a live in carer with Home Instead – which happened to be one of his main carers, which helped the transition. As a direct result of her support, he maintained links with the community and has continued to attend Dementia friendly clubs and events. In cold weather, Home Instead staff have offered their own program of events activities he loves, including puzzles, board games, arts, and crafts.

His care needs have slowly but steadily increased over the years they have been there for every step of the journey. Supporting us with local Therapy services, his home has been adapted to keep him as safe as possible, providing excellent care and support over the years, giving the whole family significant peace of mind. It has allowed my dad to live at home, independent and have the best life possible. I have nothing but praise and gratitude for the service they provide.

I just wanted to say that Chris has been an outstanding carer. He was calm and totally capable from the moment he arrived, which was impressive in the circumstances.

He seems to be a genuinely kind person who puts thought and effort into making things better for my Dad.

He’s been thinking of different meals to cook which might be more tempting and healthier for Dad. When he walks Dad back from the toilet he takes him past the back door where they stop and look out at the garden. He’s also been working on getting him to watch different programmes instead of just Death In Paradise on a loop. He encourages Dad to do his exercises and to walk around every couple of hours.

He’s also very good with practical things and technology – stairlift, ordering the shopping etc. He’s not the kind of carer who’s calling me all the time. He knows which are the important things (medications, safety, food, drink etc) but otherwise I feel I can relax knowing Dad is in safe hands.

He’s level-headed and sensible, he’s conscientious, he’s interested, he puts effort and energy into making things better for Dad.
Greg also agrees with me that Chris is an absolutely top carer. One of the best we’ve had.

The carers that come in on a daily basis to my Dad (92) are first rate. I have peace of mind that someone is seeing him on a daily basis as I live so far away. They all take great care of him, and nothing seems to be too much trouble. Would highly recommend Home Instead East Hampshire.

The care provided to my mother (95) by Home Instead for over a year now has been excellent. The quality of the carers is first class – they are professional, caring, thoughtful and helpful, and my mother is very happy with them and the service they provide. It is a huge comfort to me to know that my mother is being looked after well and has been able to stay in her own home – something that is very important to her. I have absolutely no hesitation in recommending them.

The staff at Home Instead have been caring for my father for about 4 years now and I can’t speak highly enough about them. They visit him at his home on a daily basis and make sure that he is coping with his dementia and help him with daily tasks that he is no longer sure about. They also involve him in the excellent activities for dementia sufferers that Alton provides, and together his two main carers have made a terrific difference to the quality of his life which I could not have managed on my own. I would highly recommend the services of Home Instead and have frequently done so since I discovered them. Thank you, all of you.