The Care Quality Commission’s chief inspector of social care, Andrea Sutcliffe, has said that 15-minute home care visits to people with dementia are “ineffective, inappropriate and unsafe”.
She told The Times that the Care Quality Commission (CQC) is planning to penalise home care providers who offer home visits of around 15 minutes to people with dementia and that she found it hard to see how 15-minute visits could ever be justified for dementia sufferers and that they were usually inappropriate for any elderly patient.
This is fantastic news for both older people and companies like Home Instead Senior Care, who refuse to do any call of less than 1 hour.
Commenting on this, Trudi Jameson, Owner and Director at Home Instead Senior Care Durham said “we strongly believe that calls of less than 1 hour are rushed and stressful for both clients and carers. The service that we provide is based around individual need and is person centred, we put the emphasis on building relationships, friendship and trust, and you can’t do that in 15 minutes. These short calls add to the confusion of someone with dementia, in my view it would be impossible to provide high quality care in a 15 minute visit”