In a report this week in The Times, some Councils’ are now allowing visits to elderly vulnerable people in their own homes to last just 5 or 10 minutes.
That gives hardly enough time to say hello, read the previous notes and make a cup of tea, these shocking 5 and 10 minute visits are being dubbed ‘drive-by visits’
The report goes on to say that carers in Bradford found an elderly client on the floor in her home, gave food and medication whilst on the floor and then left, leaving her on the floor.
Home Instead refuse to do any visit that is less than an hour, we know that to give high quality, person centred care and support, the CAREGiver needs time to do that, time for conversation and to let the person know that they really matter.
It isn’t about fitting more and more clients into each hour and for us, it never will be.
Our clients appreciate the fact they have the same CAREGiver, so they build great relationships and having a least an hour to spend with the person each time means it isn’t just about running in the door to heat a ready meal and give someone medication before dashing off again.
It is about companionship, the relationship and meeting the needs of each individual each and every time without compromise.