Care Jobs in Dartford: 5 Qualities We Look For at Home Instead

Not everyone is right for care, and that’s a good thing. The people who thrive in this work don’t do it “for a job”; they do it because they genuinely care. 

At Home Instead Dartford, we look for five core qualities that help clients feel safe, respected, and understood at home.

1. Empathy & Compassion

Empathy is seeing the person, not just the task list, recognising feelings, listening carefully, and doing what’s right in the moment.

“Home Instead have provided an exemplary service to both my Mum and to me… they have been proactive in contacting other care professionals, collecting medication etc to ease the burden on me… The communication was faultless and the whole team are so professional and supportive.” — Jenny F, Daughter of Client

2. Patience & Staying Calm

Care often means slowing down, keeping a cool head, and creating a reassuring rhythm –  especially when health needs change.

“It’s a big decision choosing care for a loved one, but the team are hugely competent and caring… Mum has had a consistent team visiting her… As well as expert practical support, they provided great company and gentle encouragement to get out of the house. I have been so grateful for the notes on the app.” — Kerry M, Daughter of Client

3. Genuine Passion to Care

This isn’t work you sleepwalk through. The best Care Professionals want to make a difference, and it shows.

“I had a fantastic experience with Home Instead… My husband’s carer arrived on time and gave my husband the very best care… She left at the end, leaving my home tidy and clean and husband content… To be able to have a break from my role as carer for my husband is a true gift.” — Jenny B, Wife of Client

We see this passion grow into careers. One of our standout Care Professionals joined us part-time after working in retail. She loved the role so much that she went full-time, progressed to a Senior Care Professional, and now also works as a Networker and Trainer supporting clients, mentoring colleagues, and championing great care in the community. No looking back!

4. Respect – Care You’d Give Your Own Family

Dignity is non-negotiable. We match clients and Care Pros thoughtfully so relationships can form, and we build small, consistent teams.

“The assessment process was rigorous and ensured that the care professionals looking after my mum were carefully selected to meet her needs and interests… the relationships and trust that the care professionals have built with my mum have made a huge difference to us all.” — R E, Daughter of Client

 “Mum’s care professional couldn’t have been better… matched to mum’s requirements… visits lifted my mum’s mood and gave her fresh conversation.” — Phillipa C, Daughter of Client

5. Reliability, Flexibility & Practical Support

Life doesn’t always run to plan. Being dependable and adaptable keeps our clients living well at home.

FAQs

Q: Do I need previous experience?
A: No. Bring the right values and we’ll provide training, shadowing, and support so you feel confident.

Q: Will I see the same clients regularly?
A: Yes. We build small, consistent teams so you and your clients can form trusted relationships.

Q: Is there room to progress?
A: Absolutely. Many colleagues go on to become senior Care Professionals, trainers or managers.