About Us

Welcome to Home Instead Senior Care Cuffley, Cheshunt & Harlow. We are a locally owned business committed to understanding and supporting the needs of our community. Our philosophy is simple: home is where the heart is. It doesn’t take long for a house to become a home, engrained with special memories of life events and celebrated times. Our belief is that every effort should therefore be made to ensure that our houses stay our homes.

We understand that home is where our loved ones feel happiest. We passionately believe that age should be celebrated and that everybody should be able to live happily, comfortably and independently at home in the safety and warmth of their own familiar surroundings, even if that requires a helping hand from time to time.

We provide the highest quality personalised care which is tailored to the needs of you and your family and always in accordance with your wishes. Our award winning care at home fits around you and your family’s life; it is tailored, flexible and convenient. Whether it is a few hours of help around the house, companionship or personal care such as getting dressed and bathed, or more extensive round-the-clock care, we will work hand-in-hand to meet the needs of you and your family members. 

Our highly trained CAREGivers are selectively matched to you based on your interests and deliver care with compassion, dignity, love and respect. This is the quality of care we would want for our own loved ones and that we wished we knew more about when important decisions were being made about our grandmother’s care some time ago.

Our mission is to have a genuinely positive impact on the lives of everyone who we care for. Our commitment to you is to deliver the best quality in-home care so that you can relax knowing that your loved ones are well looked after and able to live happy and fulfilled lives.

We are part of a global network of over 1,200 locally owned and operated offices and the only domiciliary care company to be awarded the Queen’s Award for Enterprise in the Innovation category, in recognition of our distinguishing home care service where the social wellbeing of our clients is central to our model of companionship-led care.