Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Live-in Care in Cleveland
Relationship-led and supportive Live-in Care in Cleveland from compassionate and experienced home care professionals.
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Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
The Cleveland Live-in Care team, here to help every step of the way
As our loved ones age, maintaining the comfort and familiarity of home becomes more important than ever. For families in Cleveland and Teesside, the idea of moving to a care home can feel overwhelming. At Home Instead, we offer an alternative—Live-In Care. This personalised service allows your loved one to stay in the home they know and love while receiving round-the-clock care. Our professional caregivers live in the home, providing not only assistance with daily tasks but also companionship and reassurance, so there’s no need to consider a care home unless absolutely necessary.
Award-winning service you can rely on
Get in touch today to
see how we can help
Get in touch Why Live-in Care may be right for you
Ageing can present new challenges—whether it’s difficulty moving around the home, feeling disconnected from loved ones, or needing extra help with daily routines. At Home Instead Cleveland, our Live-In Care services are designed to overcome these challenges, offering continuous support tailored to individual needs. With a dedicated live-in caregiver, your loved one can retain their independence and enjoy their usual routine, whether it’s going for a morning walk or simply having a familiar face nearby for safety and companionship.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
“Thank you so much for the care, love and support that you gave to both Mum and our family over the past few months. I don’t think that I will ever forget you and the “shoe” moment will also live with me forever.”
Thank you so much for the care and love that you gave to Mum. What you did for her and us on that Friday will live with us forever.”
Client Family Members
“Can not recommend these guys highly enough.
Care pros turn up on time, do a great job and actually care – and I mean really care. They don’t just do the job, they truly care about their client.
For the first year, we used them initially for companionship and a bit of light housework, and as mum’s health deteriorated they stepped time after time.
If I had to do it again, I wouldn’t change a thing. These guys are simply the best”
Gill Nash
Great Company! Highly recommend! Thoroughly deserve to be mentioned, never met a team like yours.
Mrs Gretton (Client Family Member)
“Please can you pass on my sincere thanks to you and all the team, it has been a pleasure to know my late mother was looked after both professionally and personally on such a high level of care and commitment. My brother and I wish each and every one of you our sincere thanks”
Lindsay
“Home Instead looked after mum for 15 months and in that period of time they treated her with affection and remained highly professional. The carers got to know her quickly and made sure every aspect of her care was dealt with even allowing her to be independent when she requested. Nothing was too difficult for them and they regularly went above and beyond. Mum really looked forward to the carers going and they had such a laugh. Living so far away from mum I had total peace of mind. The whole team are first class and I would not hesitate to recommend them to anyone needing care.”
HJ
“‘M’ misses you all and she is doing fantastic and has settled in really well and has even refused to have carers. Having her family around her and her not being alone throughout the day has given her a new lease of life. She has had lots of trips out and is having lots of fun with her family.
‘H’ said you all made such a difference to her life.
Thank you all for making her time with us as special as it was!”
Heather
“An outstanding service. My Dad was trying a care home, and after a few months, he decided he was not ready to stay but needed care. At my request, the manager from Home Instead visited him before he returned home. After talking with Dad, she arranged for three male carers to visit him. She also educated me on some of the problems I was having and explained how she could help. She was the first person who not only understood my problems but provided me with actual solutions. Initially, Dad thought he did not need carers but after a few weeks, he looked forward to the visits as the carers became his good friends. I found the carers exceptionally professional, patient and caring. I wish we had discovered Home Instead years ago.”
Pamela
“My mam was quite reluctant to ask for help/assistance but she very soon was taken by the people that came to the house. They were always punctual and a joy to be around. She looked forward to their visits and would actually tell me that she ‘loved’ the ladies who attended. Home Instead became a feature of her life, that was assured to bring her some happiness”
Chris H (Son of Client)
“I find the ladies who come are very friendly and keep me company. They will do anything I ask of them. I enjoy the company and look forward to them coming.”
J L (Client)
“Excellent staff, always punctual, efficient and very caring. Dad is very happy and content. Administration team are always readily available and helpful. My family are completely happy and satisfied with Home Instead. A really great company.”
K T (Daughter of Client)
“The company’s system is very well planned and executed. The carers are all well-trained, very knowledgeable and professional. Well presented, reliable and extremely pleasant.”
F G (Client)
“I would like to commend one carer in particular, she always goes above and beyond she makes sure I’m comfortable she always makes sure everything is clean ie the commode. She is very gentle and explains everything. She isn’t patronising at all. I just think she needs recognition.”
Pat E (Client)
“Carers attended my mam twice a day and treated her with great respect and dignity. She met all the staff in advance and had several oversight visits to ensure standards were maintained. Management took time to explain to me, in detail, all the steps and processes involved in setting up a care package and I was confident in the wider organisation’s support, having visited their offices.”
F F (Son of Client)
“Highly professional, exceptionally caring and extremely well organised.
My 97-year-old father is now much happier being at home following care home respite and being very well looked after by the Cleveland Home Instead team.
Highly recommended.”
Alex D (Son of Client)
“As a family, we are very pleased with Home Instead, having moved over from another provider. All of the carers treat our mother well and she is generally happy, although she copes with failing health issues. she looks forward to seeing the carers each day.”
Timothy D (Son of Client)
“I have used the services of Home Instead to look after my dear mother for the last four years; without a doubt, the best care company I have used. Their caring and professional approach to looking after their clients is second to none and nothing is too much trouble. I love how the carers have business insurance on their vehicles and could take my dear mother out on her weekly outings while I was at work. If you are looking for a five-star treatment to look after your loved one, I would not hesitate to recommend Home Instead.”
L R (Daughter of Client)
Excellent service from all staff, both carers & office staff. My father had a team of regular carers, who became friends during the more than 2 years during which we used Home Instead.The office would always call me or one of my siblings to tell us in advance if a new carer would be visiting.
They were also most accommodating whenever we had specific requests, such as asking the carers to remind Dad to check his phones for messages.
When Dad had hospital appointments and no family member was available to accompany him, Home Instead provided carers to do this.
None of us live locally, but Home Instead enabled Dad to stay in his own flat until his last stay in hospital.
I can’t recommend Home Instead highly enough.
Catherine A
‘If Mum could thank you herself I am sure she would wholeheartedly do so; for the laughs, the tears, the frustrations and the joy. For the walks, the drives, the cakes , the scones, the coffees and the hot chocolates. Not to mention the visits to the horses and trips to the pond, the parks and even festivals.
Your support has also allowed the family to continue with daily life, with careers and relationships, which whilst not entirely normal would otherwise have suffered a lot more.’
Live in Care - Local Client Family Feedback
Tailored Live-in Care in Cleveland
We believe that staying at home shouldn’t mean compromising on care. With our award-winning Live-In Care services, we’re committed to offering the highest standard of care in Cleveland and Teesside. Our caregivers don’t just offer assistance—they become trusted companions. Whether your loved one enjoys gardening, catching up with friends, or spending quiet time at home, our live-in support ensures they continue to enjoy life, with the added security of having a caregiver available 24/7. At Home Instead, it’s all about enhancing quality of life while respecting your loved one’s need for comfort and familiarity.
Get in touch today to
see how we can help
Get in touch Trusted Live-in Care from experienced home care professionals in Cleveland
At Home Instead Cleveland, we recognise that no two people are the same, and neither are their care needs. Our Live-In Care service is fully adaptable, offering everything from personal care and help around the house to specialised support for conditions like dementia. Live-in caregivers are trained to handle a variety of care needs while creating a warm, supportive environment within the home. Whether your loved one needs temporary support after a hospital stay or long-term live-in assistance, we’re here to make sure they are always in safe hands.
Additional support and activities in Cleveland
Choosing Live-In Care with Home Instead Cleveland means choosing care that fits seamlessly into your loved one’s life. Our team of local caregivers is deeply connected to the Teesside community, bringing not only professional care but also a sense of belonging and understanding. We work hand-in-hand with local healthcare providers to offer a holistic approach to care, ensuring your loved one’s health and well-being are always prioritised. Whether the need is immediate or part of a longer-term plan, our Live-In Care is here to ensure your loved one can continue living safely, comfortably, and happily at home.
FAQs
- Which towns and postcodes do the Cleveland team service?
Our office provides care for people at home in the following areas:
Stockton-on-Tees, Billingham, Thornaby-on-Tees, Ingleby Barwick, Linthorpe, Egglescliffe, Coulby Newham, Yarm, Eaglescliffe, Hemlington, Stokesley, Great Ayton, Wynyard Village, Sunningdale, Seamer, Norton, Hutton Rudby, Portrack, Wolviston, Great Broughton, Kirklevington, Urlay Nook, Teesdale, Nunthorpe, Hilton, Rudby, Carlton in Cleveland, Low Worsall, Maltby, Faceby, Fangdale Beck, Ingleby Greenhow, Little Ayton, Stainton, Picton, Crathorne, Acklam, Aislaby, Kirkby, Chop Gate, Battersby Junction, Easby, Newton Bewley, Cowpen Bewley, Newby, Great Busby, Town Green, Seave Green, Middleton-on-Leven, Kingsmead, Battersby, Urra, Thoraldby, Skutterskelfe, High Worsall, Sexhow, Newton Under Roseberry, Preston-on-Tees, Egglescliffe Village, Chapelgarth, Low Leven
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
TS16 9, TS19 9, TS17 5, TS19 8, TS23 2, TS18 1, TS23 1, TS18 3, TS20 2, TS20 1, TS18 5, TS17 7, TS17 6, TS19 7, TS9 6, TS9 5, TS19 0, TS17 0, TS17 9, TS18 2, TS7 8, TS17 8, TS7 0, TS8 9, TS16 0, TS9 7, TS23 3, TS18 4, TS15 9, TS22 5, TS8 0, TS15 0, TS23 4, TS5 4, TS5 5, TS5 6, TS5 7, TS5 8
Search here if you cannot see your town or postcode - Is Home Instead Cleveland a locally owned home care organisation?
Home Instead Cleveland is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What local support is available?
Ensuring reliable live-in care means having robust support ready to handle any changes or emergencies. It’s important to ask how a provider manages carers schedules, especially if adjustments are needed or if a carer is unavailable.
At Home Instead we maintain a comprehensive local team that coordinates alternative arrangements in situations such as if the Care Professional is ill, without disrupting care continuity – ensuring your loved one always receives the attention they need.
- Are your carers employed or are they self-employed?
There are broadly two types of live-in care providers: self-employed carers and professional care companies. Self-employed carers typically offer flexibility and may cost less, but they often lack regulation, comprehensive training, and insurance, which can impact the quality and reliability of care.
Professional care companies, like Home Instead, directly employ Care Professionals who are rigorously trained and fully background-checked and insured. These employees are covered under the company’s policies, including national insurance and payroll, ensuring a secure, and high-standard care environment.
- What qualifications do your carers have?
Training and qualifications are vital in ensuring live-in carers deliver high-quality care. It’s a good idea to ask about the providers training levels and certifications.
Home Instead’s Care Professionals receive comprehensive training in areas such as mobility support, dementia and Parkinson’s care, catheter management, and end of life support. Our commitment to ongoing professional development ensures they are well-prepared to provide compassionate and effective care across various scenarios.
- How do you match caregivers with clients?
Compatibility between a live-in carer and client can greatly influence the quality of care. It’s beneficial to enquire about the matching process and how a provider ensures that the caregiver’s personality and skills align with the client’s needs and preferences.
At Home Instead, we carefully, match clients with one or more Care Professionals based on shared interests and care requirements to foster a comfortable and supportive relationship.
- How does your service ensure care continuity during emergencies or caregiver changes?
Continuity of care is essential, especially in emergencies or when regular live-in carers are unavailable. Ask your care provider how they handle such situations.
Home Instead has protocols in place to ensure that care continues seamlessly, with trained Care Professionals ready to step on so that your loved one’s needs are always met without interruption.
- What is live-in care?
Live-in care means a trained, professional carer will live with you in your home in order to provide the care you need on a regular basis, and support your specific needs. This is often a preferable alternative to a care home or nursing home, and it allows older people to remain living in their own home alongside a constant companion who can assist with things like personal care, specialist medical care, cooking, housework, and more.
Discover More - How much does live-in care cost?
Every live-in care package is unique to the individual client, so the best way to gauge how much this will cost you is to get in touch to discuss your loved ones needs. As a rough guide to cost, live-in care through an agency often ranges from around £1,350 to £2,000 per week in the UK, depending on their needs and other factors mentioned in our guide on cost linked below.
Discover More - How many hours does the Care Professional work?
Live-in care is not the same as 24-hour care. A Care Professional will typically work an 8 to 10 hour day. Those hours will be discussed in your initial assessment and tailored to suit the needs of the person receiving care. A live-in Care Professional is of course on hand in case of emergencies, but it is not generally expected that they will provide ongoing night care. The Care Professional also needs to have breaks throughout the day, and other Care Professionals may visit the home if a wrap-around care service is offered, giving the main care provider their needed breaks without any interruption in support.
- What will a live-in Care Professional require?
A live-in Care Professional must have their own bedroom for personal space. It is also typically expected that the home has an internet connection. Arrangements for food will be discussed in your consultation, but the Care Professional typically receives a weekly food allowance to purchase food for themselves. Live-in Care Professionals may cook and eat with their clients, or they may decide to do this separately, depending on the dietary requirements and personal preferences of everyone involved.
- What are the benefits of live-in care at home?
Live-in care at home empowers the elderly to maintain their independence, dignity, and a sense of control over their lives, while still receiving dedicated, comprehensive support. By far the main benefit is that live-in care allows care recipients to remain in the comfort and familiarity of their own home, which can significantly enhance emotional well-being and quality of life. This form of care is highly personalised, adapting to the specific needs and routines of the individual, ensuring tailored support for daily activities, medication management, mobility assistance, and more. The one-on-one nature of live-in care fosters a strong bond between the Care Professional and care recipient, providing companionship and reducing feelings of isolation. Staying at home eliminates the disruption and stress often associated with moving to a care facility, and even 24 hour live-in home care can also be considerably more cost-effective than residential care options, as it avoids facility fees which can often be extremely steep.
Reach out and talk to the Cleveland team today
Enable your loved ones to continue to live their life with the support of the Cleveland team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Live-in Care service, please call us on 01642 309650, or fill out the form below.
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