“ We have used Home Instead since 2016 to enable my husband who has Alzheimer's to go to the gym twice a week. His carer is great, he provides my husband with companionship whilst ensuring he is kept safe and happy and i feel confident leaving my husband in his care. I have found the company reliable, with any queries being dealt with quickly and professionally. ’’

John & Margaret

Having been dis-satisfied with other care providers, Home Instead have proved to be professional and truly caring.

a helping hand


My carer certainly sees to my needs effectively and efficiently 


Have always been happy with all the staff i have been in contact with, they are always willing to help in any way they can.

CAREGiver with Client


We are very happy with the wonderfully caring and experienced service provided by HISC. The service is so warm, kind and abe to adapt to our needs.


Very satisfied with the quality of care given



Home Instead provide a very personalised service. They get to know the client and other family members. You know that your loved one is in safe hands.


Have received excellent service from Home Instead Senior Care (Chester). Timekeeping is very good compared with previous companies as is the overall standard of the staff. We could not cope without this company and it's employees. 



I am very happy with the service provided, my CAREGiver is polite, very helpful, on time and nothing is too much trouble. I have a regular CAREGiver, very happy.


Completely fantastic service for my mum, who has dementia, diabetes and falls. The carers bend over backwards to make mum feel at home with them and treated her like a member of their own family. I can't recommend Home Instead enough



I have always been pleased with the service i have received. Staff have always been most helpful and cheerful and carry out their duties with great understanding as to what my needs are.


I love my job and I wish I had changed career a long time age, whenever i have a problem, I know I can go into the office and it is swiftly dealt with.



Very helpful management, friendly colleagues who are so approachable and lovely clients.


Home Instead are very supportive in every aspect. They match you well with clients and in my case close area to my home. They offer great training. Everyone in the office is lovely. 



It's flexible and very friendly people in the office. Great training package and opportunities to further my career. I have really friendly clients all of whom I adore. 


The people in the office are great to work with and easy to talk to. The clients that I have are lovely and i get on very well with them. I love working for Home Instead because I feel welcome and the work I do does not go unnoticed. 

Dementia Care

Nicola - CAREGiver

Great team here always happy to help and give advice, nothing is too much for them. Excellent training which makes going to work enjoyable and makes you feel confident in what is expected of you in caring for your clients. I love my job not many people can say that.


The organisation has high standards like myself. All carers are well trained and updated at every opportunity. Care is taken to match client with the right carer. The office staff are always interested in what i have to say regarding my clients and appreciate me doing so. 

End of Life Care


Relaxed work atmosphere, fantastic support 24 hours a day everyday. Great training.

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver