Testimonials

“ We have used Home Instead since 2016 to enable my husband who has Alzheimer's to go to the gym twice a week. His carer is great, he provides my husband with companionship whilst ensuring he is kept safe and happy and i feel confident leaving my husband in his care. I have found the company reliable, with any queries being dealt with quickly and professionally. ’’

Review from Margaret Ann J

I have been having help with personal care 4 mornings a week since July 3rd. After contacting the company I was visited by the manager to discuss my needs and what they could offer me. The company always sends someone to introduce a new carer which has been very helpful. They are all so lovely and friendly. 
Carers arrive on time and spend the full hour with me. I am assisted to shower in a dignified and caring way. My breakfast is prepared and served to me and my bed made. The kitchen and bathroom are left clean and tidy and clean laundry is put away. Only a few carers have visited over the last 4 months so we have got to know each other well and I look forward to their visits. I feel very lucky that I have found such an excellent agency. There isn't anything negative I can say about them and just wish I could afford to have them seven days a week.

Review from A W (Client) assisted by family/friend published on 24 December 2019

I have daily visits (Mon - Fri) by a Home Instead carer from the Chester branch for an hour at lunchtime. They provide me with company, general help and prepare a cooked lunch for me. The same lady visits 4 days a week with occasional visits by other carers. They are always on time and very friendly.

Abid K (Son of Client)

The Home Instead Chester team have been wonderful in looking after my elderly parents. The service has been exceptional and my parents are totally satisfied with all the help and support they receive. They have perfectly matched the caregivers to my parents. I highly recommend them and look forward to their continued support of my parents

Client

Audrey is particularly attentive to mum's needs, she goes above and beyond to support mum and is so caring and kind. A role model of a carer.

a helping hand

Client

Amanda always gives good service and my Mum looks at her as a friend and not just a carer.

Client

My caregiver Judith is so helpful and helps me with things I am unable to do with out her Thank You

CAREGiver with Client

Client

my carer Louise is most helpful in taking me to appointments - medical & others also helps with paperwork - it is very good company

Client

Caolann makes such a difference, shes good fun, trustworthy and we appreciate her help

Support

Client

Thank you for all your care and attention together with friendship by yourself and immediate carers

Client

Vivien has helped me stay here but all carers have contributed to my well being

Care

Client

Carolann makes such a difference, shes good fun, trustworthy and we appreciate her help

Client

Michelle and Carolann are great girls who make my day

Compassion

Client

Carolann She is always friendly, helpful & professional. she brightens up my day

CAREGiver

its like working for a family business everyone its friendly and helpful. and i enjoy working out in the community being a carer

Care

Lyn - CAREGiver

Have a great working relationship with the sta in the oce. Always have a listening ear to any concerns I may have. If I have needed time out help always made available. Hours given appropriate to my needs.
Always made welcome at the office. 

CAREGiver

Feel valued by office staff and franchise owners. Good training and support. Home Instead cares about their clients.

Love

CAREGiver

What I like best about working for Home Instead Senior Care is the office staff are very supportive, proactive and understanding.

CAREGiver

I really enjoy meeting new clients.making a difference too there life and promoting independence for the client

Dementia Care

CAREGiver

It doesn't feel like work! Its like coming ho,e when you go into the office to see the staff, so welcoming, friendly and helpful and you're made to feel so comfortable and relaxed for whatever reason you are there. I am well supported within my work role and on a personal level also which has meant so much
particularly in the last year.

CAREGiver

I like the way staff are introduced to clients beforehand, rather than going in "blind". I love being able to help clients in any way possible.

End of Life Care

CAREGiver

It is an exceptional company and always strives to maintain a high level of care. The office staff are always approachable and are highly motivated in providing correct support for both the client and carer.

Nicky - CAREGiver

great hours to work around my children. a job that appreciates you and praises the work you do. i love the clients and i know i'm making a difference in their lives. very rewarding job. 

CAREGiver

An excellent working environment where there is time to cater to the clients needs without feeling the need to rush the client.

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver