Living with dementia can be challenging, but the right care, resources and tools can make things more manageable for families, such as having a dementia-friendly phone.
Dementia is a condition characterised by continuous cognitive decline, and is most prevalent in those over 65 years old. People with dementia may experience symptoms such as short-term memory loss, impaired decision making, and impaired problem-solving skills, which can make it more challenging to live independently and maintain their usual habits. For this reason, everything from making their own meals to visiting the doctor independently can be affected.However, in the early stages of dementia, they may still be able to manage some things on their own with family members or caregivers on the other end of the phone. Having someone available to call can help if an older person with dementia leaves home regularly, or needs companionship.
Phones usually need to be adapted or designed for older adults with additional needs. For example, hearing loss or eyesight issues mean phones must be louder with larger screens, or conditions like arthritis may require phones with easy-tap buttons. You can read more in our article: The Best Mobile Phones For The ElderlyFor those with cognitive issues like dementia, ease-of-use should be the top priority. Some key features of dementia-friendly phones include:
A mobile phone can offer people with dementia and their families peace of mind that their older loved one can always get in touch if needed. One 2022 study found several participants with dementia said they use their phone as a security measure when they struggle to remember where they are.Dementia-friendly mobile phones are designed to be user-friendly with easy-to-read displays, big buttons and simple functionality. Some of the best in the UK include the Doro range, Emporia range, Swissvoice range, and the Simplicity Clamshell.One Simplicity Clamshell user told the Alzheimer’s Society it was “… easy to set up and use, so straightforward. My husband is extremely happy with it as Alzheimer’s has made using his regular i-phone impossible.”
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For older adults with dementia who don’t leave the house, having a fixed landline option in one place may be a better fit than a mobile phone that can get lost. Many dementia-friendly landline phones feature the same helpful adaptations for older people (such as loud ringtones and large buttons) but also benefit from having photos of faces in place of numbers, to make calling family easier.
Some of the best dementia-friendly landline phones are the ‘big button corded telephone’ from The Alzheimer’s Society, theAmplidect range, and the Geemarc PHOTOPHONE range. One reviewer of the ‘big button corded telephone’ said, “This has been a big help for Mum answering the phone, her previous handset had become too difficult for her to navigate…”
Phones can provide a safety net for people with dementia, as well as a form of communication to keep loneliness at bay. Specialist dementia carers can help your loved one to find and set up their new phone, while also providing support at home.
Our Care Professionals deliver care that has been developed using a unique programme created by dementia specialists and key medical practitioners from around the world, and is City & Guilds Assured. We are proudly rated 9.6 on Homecare.co.uk, with many of our locations also rated “outstanding” by the Care Quality Commission (CQC).
With our dementia care, you can rest assured your loved one will receive the very best care to help them remain safe, calm and confident at home, with or without a phone.
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FAQs
A dementia-friendly phone is designed with simplicity and ease of use in mind to help individuals with dementia stay connected. These phones often feature large buttons, clear displays, photo dialing, and minimal menus to reduce confusion and make communication easier.
Key features to look for include:
Large Buttons: For easy dialing.
Photo Dialing: Allows users to call loved ones by pressing a photo.
Simple Menus: Reduces confusion with fewer options.
Loud Volume: Ensures calls are heard clearly.
Emergency Buttons: Quick access to help in case of emergencies.
These features make the phone intuitive and stress-free to use.
Yes, there are mobile phones specifically designed for individuals with dementia. These phones often include GPS tracking for safety, one-touch emergency buttons, and simplified interfaces. Some popular options include phones with photo dialing or those that allow caregivers to manage settings remotely.
A dementia-friendly phone helps individuals stay connected with loved ones, reducing feelings of isolation. It also provides a sense of security with emergency features and easy communication. By simplifying technology, these phones empower users to maintain independence and stay engaged with their social circles.
Some popular brands and models include:
Doro Phones: Known for their large buttons and simple interfaces.
Jitterbug Smart2 or Flip: Offers easy navigation and emergency features.
Memory Cell Phones: Designed with photo dialing and minimal menus.
Specialized Landlines: Phones with large displays and one-touch dialing for home use.
The best choice depends on the individual’s specific needs and preferences.
Tim Howell , Learning and Development Partner