The best phones for people with dementia

Living with dementia can be challenging, but the right care, resources and tools can make things more manageable for families, such as having a dementia-friendly phone.

best phones for people with dementia

What do people with dementia struggle with? 

Dementia is a condition characterised by continuous cognitive decline, and is most prevalent in those over 65 years old. People with dementia may experience symptoms such as short-term memory loss, impaired decision making, and impaired problem-solving skills, which can make it more challenging to live independently and maintain their usual habits. For this reason, everything from making their own meals to visiting the doctor independently can be affected.However, in the early stages of dementia, they may still be able to manage some things on their own with family members or caregivers on the other end of the phone. Having someone available to call can help if an older person with dementia leaves home regularly, or needs companionship.

What features should a dementia-friendly phone have?

Phones usually need to be adapted or designed for older adults with additional needs. For example, hearing loss or eyesight issues mean phones must be louder with larger screens, or conditions like arthritis may require phones with easy-tap buttons. You can read more in our article: The Best Mobile Phones For The ElderlyFor those with cognitive issues like dementia, ease-of-use should be the top priority. Some key features of dementia-friendly phones include:

  • Large, clear and obvious buttons
  • Speed dial options
  • Photo buttons (so they can call without needing to remember numbers)
  • A simple interface and an easy-to-navigate homescreen
  • Voice prompts
  • GPS tracking or emergency buttons for safety
  • A clear homescreen with no unnecessary apps or distractions
best phones for people with dementia

The best dementia-friendly mobile phones in the UK

A mobile phone can offer people with dementia and their families peace of mind that their older loved one can always get in touch if needed. One 2022 study found several participants with dementia said they use their phone as a security measure when they struggle to remember where they are.Dementia-friendly mobile phones are designed to be user-friendly with easy-to-read displays, big buttons and simple functionality. Some of the best in the UK include the Doro range, Emporia range, Swissvoice range, and the Simplicity Clamshell.One Simplicity Clamshell user told the Alzheimer’s Society it was “… easy to set up and use, so straightforward. My husband is extremely happy with it as Alzheimer’s has made using his regular i-phone impossible.”

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The best dementia-friendly landline phones in the UK

For older adults with dementia who don’t leave the house, having a fixed landline option in one place may be a better fit than a mobile phone that can get lost. Many dementia-friendly landline phones feature the same helpful adaptations for older people (such as loud ringtones and large buttons) but also benefit from having photos of faces in place of numbers, to make calling family easier.

Some of the best dementia-friendly landline phones are the ‘big button corded telephone’ from The Alzheimer’s Society, theAmplidect range, and the Geemarc PHOTOPHONE range. One reviewer of the ‘big button corded telephone’ said, “This has been a big help for Mum answering the phone, her previous handset had become too difficult for her to navigate…”

Explore dementia care
best phones for people with dementia

How can home care support people with dementia

Phones can provide a safety net for people with dementia, as well as a form of communication to keep loneliness at bay. Specialist dementia carers can help your loved one to find and set up their new phone, while also providing support at home.

Our Care Professionals deliver care that has been developed using a unique programme created by dementia specialists and key medical practitioners from around the world, and is City & Guilds Assured. We are proudly rated 9.6 on Homecare.co.uk, with many of our locations also rated “outstanding” by the Care Quality Commission (CQC).

With our dementia care, you can rest assured your loved one will receive the very best care to help them remain safe, calm and confident at home, with or without a phone.

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Advice

FAQs

  • What is a dementia-friendly phone?

  • What features should I look for in a dementia-friendly phone?

  • Are there mobile phones specifically designed for dementia?

  • How can a dementia-friendly phone improve quality of life?

  • What are the best brands or models for dementia-friendly phones?

  • Tim Howell

    Tim Howell , Learning and Development Partner

    With a professional background that spans healthcare, aviation, and specialized training, I bring a wealth of experience to the field of dementia care. As a former Registered Nurse with expertise in Emergency and Children’s Medical care, I transitioned to a 20-year career in aviation, serving as a Cabin Director and Base Cabin Crew Manager. In these roles, I led recruitment, training, retention, and leadership initiatives for cabin crew teams across the UK.

    For the past 16 years, I have been dedicated to the care sector, progressing from Care Professional to Care Manager, and later assuming roles such as Specialist Training Manager. Currently, as a Learning and Development Partner at Home Instead’s National Office, I develop and review training programs, collaborate with external organizations like the Alzheimer’s Society, and manage various impactful projects.

    My passion for dementia care has guided much of my work, from engaging with advanced dementia support initiatives, such as those offered by the End of Life Partnership, to staying informed through events like the annual Dementia Summit. These efforts reflect my deep commitment to enhancing the care and quality of life for individuals living with dementia