Home Care in Hayes
Relationship-led and supportive home care in Hayes from compassionate and experienced home care professionals.
Enquire about careHighest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
The Home Instead home care team, here to help the Hayes community
At Home Instead Bromley, we’re proud to provide Outstanding-rated home care across Hayes, Bromley, Keston, and Locksbottom—supporting older adults to live independently and well. We’re the first and only home care provider in the Borough of Bromley to be rated Outstanding by the CQC, a rating we’ve proudly held for 7 years. For 12 years, our compassionate team has delivered trusted care at home, from companionship to complex support. Whether it’s a gentle walk on Hayes Common, a visit to St Mary’s Church, or shopping along Hayes’ vibrant High Street, we help clients enjoy the places they love. With a perfect 10 rating on homecare.co.uk, our care is as personal as it is professional.
Award-winning service you can rely on
Get in touch today to
see how we can help
Get in touch What Home Care Services are available in Hayes
In Hayes, Bromley, and nearby areas like Locksbottom, we provide tailored in home care that fits around your life. From visiting care and companionship to specialist dementia care, our services also include personal care, home help, nail care, and live-in care. For those with more complex needs, we offer catheter care, stoma care, overnight support, and help following a hospital discharge. Whether it’s short-term respite care or ongoing daily visits, we’re here to help. We can usually begin care within just a few days—and sooner if needed. Our local team knows the area well, meaning we can respond quickly and reliably whenever support is required.
I thought I would drop you a short note of thanks for looking after my father. The knowledge that he is being visited regularly in case he does get into trouble is a great weight off my mind.
Mr D's Son
I would like to take this opportunity to thank you for all that you have done for my uncle. I really wish I had contacted you earlier in his illness, it would have helped me so much. I would unhesitatingly recommend Home Instead as a first class service.
LC's Niece
I’d like to express my sincere thanks to you and to your truly professional team for all the help and kindness they have extended to my mum. Mum thinks every one of her Care Professionals are wonderful and I certainly think so too!
RC's daughter
Please thank the Care Professionals for looking after Mum so well. It is amazing how she coped so long at home with such advanced dementia and she wouldn’t have been able to do this without the help of Home Instead.
Mrs H-S's Daughter
I would like to take this opportunity, on behalf of my family, to thank you and all your colleagues for the marvellous services you have provided to my parents over the last few months.
Mr and Mrs L's son
The care professionals that visit Dad are fantastic with him, Dad is smiling and chatting with them.
I would recommend Home Instead to everyone looking for care for relatives.
CP- Daughter of client
The carers were professional, kind, caring, respectful, punctual and always reliable. My mother so looked forward to their daily visits, as they gave her dignity and friendship.
HB- Daughter of Client
We are so grateful for the way that you supported my Mum and Dad during a very challenging couple of years.
All the team were kind and considerate and it made such a difference to us as a family to know that they were visiting.
DE- Son of Client
Choosing the right care providers for loved ones is so important, and everyone who my Father has had has been kind, gentle empathetic, honest and caring and they are all angels in our eyes.
GS- Daughter of client
The carers that Mum and Dad have been amazing. They help with all care whilst maintaining Mum and Dad’s dignity. It’s lovely to walk in and hear Mum and Dad laughing with the carers chatting about everything. They always go the extra mile.
LK-daughter of client
I can’t rate Home Instead Bromley highly enough. My dad has used their care since Jan 2020, and I have found them extremely kind and always very efficient.
HL- Daughter of client
When I turned 90 years old, I decided to look for some extra help.
I have had excellent care. If anyone finds themselves in my situation I would strongly advise them to pick up the phone and call Home Instead!
Mrs H
I feel my mother is in very good hands.
She has a regular team of carers that have built a good rapport with her and the family.
An excellent holistic approach and high standards of care.
Tailored Home Care in Hayes
Home care in Hayes and Bromley helps older adults stay connected to the places and routines that bring comfort and joy. For Nora, that’s a weekly lunch with her Care Pro at The George Pub. For Marianne, who lives with dementia, a stroll through Norman Park—entering near the Hayes running track—followed by a warm drink at the coffee shop offers familiarity and peace. Whether it’s walking the dog, browsing Bromley’s shops, or staying active in their local community, our support helps clients enjoy life in the area they love. With strong transport links and trusted home care, we make day-to-day living easier, safer, and more meaningful.
Get in touch today to
see how we can help
Get in touch Trusted Home Care support from experienced care professionals in Hayes
In Hayes and Bromley, our award-winning team delivers truly outstanding senior care—driven by compassion, skill, and deep local knowledge. In 2023, one of our Care Professionals was highly commended at the Great British Care Awards, and our team is currently shortlisted for the 2025 Palliative Care Awards. Our Managing Director, Karina, has led the Bromley Dementia Friendly Community for over a decade and was honoured with the inaugural Cora Phillips Dementia Friendly Award. From specialist dementia care to everyday home help, our team is trained, experienced, and motivated by kindness—providing care that’s truly personal to every individual we support in the area.
Additional support and activities in Hayes for aging adults
In Hayes and Bromley, we’re proud to lead inclusive, uplifting initiatives for older adults. We provide 13 free Love to Move sessions each week to local groups, helping people stay active and socially connected. Each December, we host a dementia-friendly Carol Service, and regularly deliver dementia awareness talks to local businesses. We also signpost families to trusted local support like the Memory Lane Café, which offers both in-person and virtual gatherings. These community touchpoints are a vital part of our mission—to keep older adults engaged, supported and at the heart of life in Hayes, Bromley, and beyond.
