Personal Care in Bromley, Chislehurst and Orpington
Relationship-led and supportive Personal Care in Bromley, Chislehurst and Orpington from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The Bromley, Chislehurst and Orpington Personal Care team, here to help every step of the way
As we get older, taking care of ourselves, whether it’s washing, dressing, or managing daily hygiene, can become more difficult than it used to be. These private routines are deeply personal, and struggling with them can affect both confidence and overall well-being. At Home Instead Bromley, we understand the importance of preserving dignity when providing in-home support. That’s why our award-winning personal care service is delivered with sensitivity, respect, and discretion, helping older adults in Bromley maintain their independence and feel like themselves again. With an Outstanding CQC rating and a team trusted by hundreds of local families, we’re here to make everyday life more manageable, with care that never feels clinical.
Get in touch today to
see how we can help
Why Personal Care may be right for you
We know that accepting personal care can be a sensitive step, but with the right support, it can fit into your daily routines and feel like the natural next stage. It’s not just about bathing or getting dressed; it’s about feeling ready to face the day with support that’s empathetic and respects your loved one’s preferences. At Home Instead Bromley, we help with everyday tasks like washing, toileting, getting in and out of bed, and prompting medication. Each visit is shaped around the individual, consistently delivered by someone who understands their needs. As the only home care provider in Bromley rated Outstanding by the CQC, families trust us to provide support that fits in, rather than stands out.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
I thought I would drop you a short note of thanks for looking after my father. The knowledge that he is being visited regularly in case he does get into trouble is a great weight off my mind.Mr D's Son
I would like to take this opportunity to thank you for all that you have done for my uncle. I really wish I had contacted you earlier in his illness, it would have helped me so much. I would unhesitatingly recommend Home Instead as a first class service.LC's Niece
I’d like to express my sincere thanks to you and to your truly professional team for all the help and kindness they have extended to my mum. Mum thinks every one of her Care Professionals are wonderful and I certainly think so too!RC's daughter
Please thank the Care Professionals for looking after Mum so well. It is amazing how she coped so long at home with such advanced dementia and she wouldn’t have been able to do this without the help of Home Instead.Mrs H-S's Daughter
I would like to take this opportunity, on behalf of my family, to thank you and all your colleagues for the marvellous services you have provided to my parents over the last few months.Mr and Mrs L's son
The care professionals that visit Dad are fantastic with him, Dad is smiling and chatting with them. I would recommend Home Instead to everyone looking for care for relatives.CP- Daughter of client
The carers were professional, kind, caring, respectful, punctual and always reliable. My mother so looked forward to their daily visits, as they gave her dignity and friendship.HB- Daughter of Client
We are so grateful for the way that you supported my Mum and Dad during a very challenging couple of years. All the team were kind and considerate and it made such a difference to us as a family to know that they were visiting.DE- Son of Client
Choosing the right care providers for loved ones is so important, and everyone who my Father has had has been kind, gentle empathetic, honest and caring and they are all angels in our eyes.GS- Daughter of client
The carers that Mum and Dad have been amazing. They help with all care whilst maintaining Mum and Dad’s dignity. It’s lovely to walk in and hear Mum and Dad laughing with the carers chatting about everything. They always go the extra mile.LK-daughter of client
I can’t rate Home Instead Bromley highly enough. My dad has used their care since Jan 2020, and I have found them extremely kind and always very efficient.HL- Daughter of client
When I turned 90 years old, I decided to look for some extra help. I have had excellent care. If anyone finds themselves in my situation I would strongly advise them to pick up the phone and call Home Instead!Mrs H
I feel my mother is in very good hands. She has a regular team of carers that have built a good rapport with her and the family. An excellent holistic approach and high standards of care.
Tailored Personal Care in Bromley, Chislehurst and Orpington
With over a decade’s worth of experience, we know there’s no one-size-fits-all approach to personal care. That’s why we take the time to match your loved one with a Care Professional who shares their interests and personality. That way, not only is their care delivered in the way they like it, but a relationship can form too, something that’s especially important when needs become more personal. For example, one of our clients came to us needing clinical help with catheter care. While she was understandably apprehensive at first, she and her Care Professional quickly bonded over their mutual love of music. Now, they often play their favourite songs together, turning an intimate task into something that feels far more relaxed.
Get in touch today to
see how we can help
Trusted Personal Care from experienced home care professionals in Bromley, Chislehurst and Orpington
Providing personal care takes more than skill; it requires empathy and patience. That’s exactly what our team brings to every visit. We’re proud to have a team that’s dedicated to improving the quality of life for older adults in Bromley by delivering care that fits into someone’s day without disrupting it. In 2024, we were named Home Care Team of the Year at the Great British Care Awards London Region. We’re also the only company to have won the Diane Smith Award for Adult Care in Bromley twice, first awarded to our owner, Karina Brown, in 2023, and then to our Registered Care Manager, Sarah Larden, in 2024. These honours reflect the approach we bring to every home, especially in the most personal moments of care.
Additional support and activities in Bromley, Chislehurst and Orpington
Our commitment to helping older adults in Bromley live well at home doesn’t stop at the front door. We want our clients to not only feel confident in their personal care, but also in staying connected to the world around them. That’s why we encourage and support involvement in our local, age-friendly initiatives that promote health and wellbeing. From walking groups at Kelsey Park to our sponsored community fitness sessions through Prime Time at St. Nicolas Church, there are plenty of ways for your loved ones to stay active and meet others. Whether helping someone get there or simply giving them the confidence to join in, we’re here to ensure our care fosters a full and rewarding life, both at home and in the community.
FAQs
Which towns and postcodes do the Bromley, Chislehurst and Orpington team service?
Our office provides care for people at home in the following areas:
Beckenham, Orpington, Chislehurst, Shortlands, Southborough, Elmers End, New Beckenham, Chelsfield, Coney Hall, Keston, Bromley Common, Sundridge, Hayes, West Wickham, Plaistow, Well Hill, Green Street Green, Downham, Farnborough, Nash, Maypole, Bickley, Bromley, Crofton, Elmstead, Goddington, Locksbottom, Upper Elmers End, Eden Park, Park Langley, Widmore, Keston Mark, Pratt's Bottom, Bopeep, Leaves Green, Downe, Luxted, Kent Gate, Farthing Street
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
BR6 8, BR3 5, BR3 4, BR6 6, BR2 7, BR3 6, BR2 6, BR7 6, BR1 4, BR2 0, BR3 3, BR1 1, BR4 9, BR6 0, BR1 5, BR6 9, BR4 0, BR3 1, BR7 5, BR1 2, BR6 7, BR2 8, BR2 9, BR1 3
Is Home Instead Bromley, Chislehurst and Orpington a locally owned home care organisation?
Home Instead Bromley, Chislehurst and Orpington is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Bromley, Chislehurst and Orpington team today
Enable your loved ones to continue to live their life with the support of the Bromley, Chislehurst and Orpington team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 020 8658 2535, or fill out the form below.
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