Mum has Alzheimer’s. Initially I was scared and heartbroken but I managed, she was not eating, she was 6 stone! I needed help.
Immediately Home Instead York gave professional care, the administration staff inform me of rotas a couple of weeks in advance which I write in Mum’s diary, if changes have to be made I get notice and even with 6 monthly care reviews, I know I can call them at any time and they will be prompt to act on my concerns/requests.
The caregivers are all lovely, Mum is very fond of them all. Each give amazing care to Mum and I never worry about her. They are very professional and respectful. Their knowledge of Dementia and Mum’s needs are their priority.
I can honestly say that without Home Instead I would have crumbled years ago. Thank you, Home Instead for your professional dedication to Mum’s wellbeing over the past 5 years.
I have recommended Home Instead to many people for help with their elderly parents and to friends who would like to work in the care sector.