Launch of Tech Support Cafe For York's Older Community

Older people struggling to use technology and surf the web safely can be a thing of the past thanks to a new companionship café launched by Home Instead York.

Older people struggling to use technology and surf the web safely can be a thing of the past thanks to a new companionship café launched by Home Instead York.

According to Age UK, 42% of over 75s don’t go online due to lack of knowledge, mistrust or not having access to technology. The companionship café will give older people the chance to learn digital skills and become more tech savvy. Whether they want to learn how to book a GP appointment or keep in touch with family and friends, the Home Instead team is on hand to give their support.

Sadly, falling victim to a scam is all too common for older people. Home Instead is keen to show what the common online scams are, as well as how to identify and report them.

The café is possible thanks to Home Instead Charities. It provides grants to initiatives that help ageing adults have an enjoyable life and stay connected to others in the community. Using funds provided by The Access Foundation, Home Instead Charities has been able to purchase devices such as laptops and iPads for older people to use at the various companionship cafés which have been set up across the UK.

Luke Norbury, chief executive officer, Home Instead York, says: “While online banking and FaceTiming your loved ones may seem like everyday activities to most of us, it’s important to remember that ageing adults may not feel comfortable with technology and the online world.

“Our companionship cafés provide older adults with an opportunity to learn and benefit from technology. Whether you’re a novice and want to explore the possibilities of the internet or you’re already proficient with technology and want to maximize your iPad’s potential, we offer technical advice and a welcoming environment, along with comforting a cup of tea and a slice of cake.”

The cafes are completely free and welcome all older adults. They will run on the last Friday of each month at Nimbuscare, Acomb Garth Community Centre, 2 Oak Rise, Acomb York, YO24 4LJ.

For more information on the companionship cafés, Home Instead’s care services, or career opportunities, call 01904 690884.