Wimbledon and Kingston office are finalists in Great British Care Awards!

Dionne and her client Dick with his wife Ann
Dionne and her client Dick with his wife Ann

Dionne Mant has has made it through to the finals of the Great British Care Awards for the South East in the Home Care Award Category.

Dionne has been a CAREGiver with Home Instead for the last 2 years. She left school at the age of 15 to bring up her daughter single handedly and admits to living off benefits as she assumed that the job market wouldn't consider her.

Dionne came to Home Instead with no qualifications but with an extremely big heart and a dedication to make a difference to, not only her life, but the life of her clients. Within weeks of working for us, her love of the job shone out.  She came into the office regularly telling us about little things she had done for her clients; she bought a book in a charity shop that her “lovely Norman” would like, and that she took Grace some homemade chicken soup after Grace had mentioned that she was bored of Meal on Wheels.  Dionne’s generosity even extended to inviting her client to join her family on Christmas day last year as she couldn't stand the thought of anyone being alone at Christmas.

Not only does Dionne possess one of the biggest, kindest hearts, she also wants to make something of herself.  After dropping out of school, she has now very proudly completed her NVQ 2 in Health and Social Care and is half way towards finishing her QCF 3.  Dionne seems to relish the training and development opportunities presented to her, completing an End of Life distance learning course with flying colours.  Dionne looks after a client with Parkinson’s and Lewy Body dementia , and wanted to be trained to have the tools to provide the most appropriate care to Dick, so she signed up for the Parkinson’s and Dementia training we run at Home Instead, so she had the skills to do her job properly.

Dionne has shown such an aptitude to caring that she was the first CAREGiver here at Home Instead to be made into a Senior, becoming a buddy to new recruits to the sector, providing them with support and encouragement as they make the same journey that she made a couple of years ago.

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home