Home care in Wimbledon & Kingston

Our outstanding care is delivered on your doorstep. From Surbiton to South Wimbledon, Long Ditton to Worcester Park, even beyond and in between. We care for our community, call us to find out more.

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Care is personal, and your care is our first thought

Home Instead Wimbledon and Kingston has become a national success story for our individualised approach to care at home. In fact, we were the first home care provider in the country to receive an Outstanding rating on three consecutive CQC inspections.

We are known for our hands on and compassionate practice, and have delivered over a million hours of care to our local community. Reaching out takes just a minute, but can make a huge impact.
A smiling woman with a lanyard talks to an older person in a blue shirt, with a potted plant in the background. - Home Instead

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Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Clare Jefferies

    Clare Jefferies

    Owner Director

    Clare opened our office over a decade ago, quickly establishing herself and Home Instead at the heart of the Kingston and Merton community. Her passion fostered our outstanding culture, built a national reputation and influences the delivery of home care across the country.
  • Dr. Nerida Burnie

    Dr. Nerida Burnie

    Clinical Lead for Dementia

    Dr Nerida Burnie is a dementia specialist with an exceptional track record in dementia care and post-diagnosis support. She holistically supports clients and families with tailored, specialised advice, ensuring compassionate and practical care.
  • Eleanor Smith

    Eleanor Smith

    Business Development Manager

    Eleanor pays attention to the journey of care for our clients, she always goes the extra mile and is an expert in the home care industry. This makes her perfect for the role of Business Development Manager.
  • Katina Sheehan

    Katina Sheehan

    Head of People Experience

    Katina brings a vibrant energy to our team, and as our in-house trainer, is exactly what we need. Her passion and enthusiasm is shared with every individual who joins our team, ensuring new recruits have excellent skills as well as the development of our existing team.
  • Mel Burgess

    Mel Burgess

    Relationship Manager

    Mel is our Relationship Manager, building strong links with families and local organisations across the community. She helps people discover how Home Instead can make a difference to the lives of older adults and their loved ones.
  • Tracy Woodburne

    Tracy Woodburne

    Head of Client Experience

    Tracy supports the team with accurate care notes and monitors client wellbeing. She identifies trends in care needs, helping us adapt support and ensure every client continues to receive truly personalised, high-quality care.
  • Ben Benson-Breen

    Ben Benson-Breen

    Marketing Manager

    Ben brings with him a wealth of experience in the care sector from the ground up. He is passionate about ensuring the services Home Instead Wimbledon and Kingston provide are visible in the community and the pathway to care is clear to those who need it.
  • Cloé Dufourd

    Cloé Dufourd

    Recruitment Manager

    Cloé leads our recruitment here at Home Instead Wimbledon & Kingston. She's passionate about helping people find rewarding careers as our Care Professionals, and supports every applicant to help them feel confident in making a difference.
  • Nicola Masterson

    Nicola Masterson

    Client Care Manager

    As Client Care Manager, Nicola ensures every client receives personalised, compassionate support tailored to their needs. With a focus on building trusting relationships, they work closely with families and caregivers to deliver the highest quality care.
  • Stacey Melin

    Stacey Melin

    Business Development Liaison

    Stacey has been with Home Instead Wimbledon and Kingston for over 10 years. Beginning as a Care Professional, then Care Coordinator, she is now our Business Development Liaison, building community links so more families can access quality care.
  • Laura Clarke

    Laura Clarke

    Field Care Supervisor

    Laura is one of the Field Care Supervisors. Her job is to provide our Care Pros with support, such as regular catch up chats and supporting them when they need advice regarding their clients.
  • Radka Weeden

    Radka Weeden

    Field Care Supervisor

    Radka has been apart of Home Instead for a few years and is dedicated to supporting and ensuring the wellbeing of our Care Professionals, constantly monitoring and ensuring the highest possible quality of care.
  • Sandra Davis

    Sandra Davis

    Field Care Supervisor

    Sandra is one of our Field Care Supervisor, enjoying getting to know the carers, clients and being part of the office team.
  • Holly Kennedy

    Holly Kennedy

    Group Financial Controller

    Holly is our Group Financial Controller. Holly is meticulous and ensures every financial detail is handled with precision. With a keen eye for accuracy, she plays a crucial role in maintaining our financial health and supporting our growth.
  • Lindsay Crause

    Lindsay Crause

    Financial Controller

    Lindsay has been a big part of our team for six years now. She joined us with a wealth of accountancy experience, but was seeking a role where she could see the benefits of her work, since joining us has she never looked back.
  • Petra Sarkany

    Petra Sarkany

    Care Coordinator Manager

    As our Care Coordinator Manager, Petra oversees the smooth running of our care services, supporting our Care Professionals and ensuring clients receive the highest quality, person-centered care tailored to their individual needs.
  • Lorraine Bacon

    Lorraine Bacon

    Care Co-ordinator

    As Care Co-ordinator, Lorraine carefully matches our clients with the right Care Professionals, creating schedules that support consistency, trust, and high-quality care for every individual.
  • Erica Blake

    Erica Blake

    Care Co-ordinator

    Erica is dedicated to ensuring our clients receive the best possible support. As Care Co-ordinator, she manages schedules and builds strong connections between clients and Care Professionals to deliver consistent, person-centered care.
Clients family using phone - Home Instead

Mum has been with Home Instead for 6 years, and is extremely happy with all the caregivers over those years. Without Home Instead, I would not have the same freedom, which is a respite for me.

Lesley A

Client and Care Professional - Home Instead

Home Instead have cared for my mother for five years. Her carers have been kind, caring, patient and respectful. I whole heartedly recommend Home Instead to anyone requiring care at home.

Sally D

Client and Care Professional - Home Instead

It has always been the wish of our friend to be able to stay in their own home. Home Instead has made this possible during the past three years. Several of the caregivers have remained the same from the start and have become like friends.

Jane B

Home Instead Wimbledon & Kingston Location Map
Wimbledon & Kingston
Apsley House,,
Apsley Road, New Malden,
KT3 3NJ
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