Home Care in Victoria

We went to them on basis of personal recommendations and were so happy with the service they gave my mother in law.

They were kind and sympathetic. They get to know the individual and we had full trust in them. Home Instead’s model of home care has set the bar higher for everyone – it’s how it should be everywhere. Thank you for being there.

Martin C – Client’s relative

They are so very kind and caring and go the extra mile to help and oblige, all with genuine care in their hearts. The peace of mind we now have in knowing that our uncle is being looked after and seeing him so happy in the company of the lovely ladies who have been allocated to look after him is just so reassuring. We cannot thank them enough.

Cindy -Client’s niece

You and your team have been fantastic: my sister and I cannot praise you enough for all that you have done for mum since you came on board a year and a half ago; you have been exceptionally understanding of my mother’s needs and flexible in reacting to events at short notice.

Geoffrey – Client’s son

I do not know how we would have coped without them. As we needed more help, it was arranged seamlessly, my sister-in-law could remain at home, safe, looked after and cared for by intelligent people who could be real companions, good for a chat, but also to sort the shopping, cooking, and all manner of things. This agency really does what it says!

Sally M – Client’s Sister in law

At a time of particular stress, the Home Instead team have provided support – helping one of my parents to get dressed and to shower but also helping with shopping, doing the ironing and even finding a hairdresser. We couldn’t be happier with the service, kindness and support we have received.

Michael S – Client’s son

I want to thank you for your help over the last eighteen months. Throughout that period your calm and positive approach was always reassuring – particularly to me. The gentleness and resourcefulness of Jason and Adrian kept Dad stimulated, entertained and content. My mother greatly appreciated the “space” that their time with my father gave to her.In short we are all agreed that you provided an invaluable service to us: you helped our parents to live at home for as long as possible.

Edward – Client’s son

My mother-in-law came to live with us at Christmas. We needed help for her – to provide companionship and outings. She has dementia (early!) but is not very mobile and needs assistance. I found out about Home Instead  by accident and from the first phone call and meeting they have been amazing. Empathetic, helpful and provided carer/help that is so well suited to mother-in-law. We are still shocked (in a good way) I can’t say enough good things about them.

Marcia – Daughter in law

Thank you all so much for the care you gave our father over the last three years. We could not have hoped for more . The care you gave him exceeded our expectations. You went beyond the call of duty and treated him with unbelievable patience, dignity and tolerance.We shall forever be grateful that you helped us to ensure we achieved his wish to remain home.

Sarah B – Client’s daughter