Meet the team

Andy Goode West Exeter and Teignbridge Director

Andy Goode - Director

I’ve always considered myself a people person and after many years working in IT I wanted to do something where people were the focus and I could see first-hand the positive difference I made to people’s lives within the local community.

Home Instead stood out immediately. We treat clients as individuals, taking time to understand their interests, likes and dislikes and matched clients with like-minded CAREGivers. I am proud to own a Home Instead office in my local area.

I grew up in Exeter and settled in the Teign Valley nearly 18 years ago. My partner Jo and I have 6 children between us and several grandchildren. I like nothing better than spending time with them, but the odd pint of ale with friends and neighbours doesn’t go amiss! I’m also an avid watcher of sports, especially rugby and of course Exeter Chiefs!

Josephine Duncan West Exeter and Teignbridge Co-Owner

Josephine Duncan - Co-Owner

I am the co-owner with Andy at Home Instead West Exeter & Teignbridge.

I have worked in IT for many years and this experience means that I enjoy reviewing the internal processes within the office and implement improvements to make the day to day running of the office more effective. I also look after the finances and ensure that data is looked after securely. As I enjoy DIY, I have become the go to person to put up shelves, coat hooks, pictures and mend things.

I have been involved in the company from the outset so I have been very excited to see the company grow to the vibrant business that it is now.

It is lovely to work in a truly family business with Andy, and his son’s (Dan as the Care Manager and Joe as the recruiter), and also with the rest of the office staff who provide a fantastic place to come to work.

Andy and I have a large family between us (and also 2 dogs). I enjoy family time with them, gardening, running and walking the dogs.

Dan Goode - Registered Care Manager

I am the Care Manager for Home Instead West Exeter & Teignbridge.

I have worked in the health and social care sector for 10 years, and my main experience is working with adults who have a learning disability through which I gained many transferrable skills.

Working with people and making a positive difference to their lives is why I enjoy working for Home Instead; their Ethos and passion, which is spread nationwide, is the best I have come across. Treating a person as an individual is something I am very passionate about and this is how I have worked throughout my career.

I first came to work at Home Instead in 2016 and worked as the deputy manager for a neighbouring office. As soon as I walked in for my first interview I knew this is where I wanted to work. The passion spread across each individual I met and the whole team was very driven to making a difference. It was a pleasure to work with such an outstanding team.

I am now starting a new adventure with my father, Andy Goode. This is a very exciting time for us and is both looking forward to making a difference in the local communities and peoples life’s that we will be working with.

I am from a big family and we are going to be bringing the family feel to what we do and the way we work. I am currently studying for my level 5 in health and social care, which I hope to complete by the end of 2017.

In my spare time, I am usually with family and friends. We love the outdoors so you may find me on the north Devon coast trying to surf!

Joanne Palmer West Exeter and Teignbridge Deputy Manager

Joanne Palmer - Deputy Care Manager

I was born in Plymouth but moved away when I was 23 years old. I now live in the sunny town of Torquay.

I began my carer in Health and Social Care 10 years ago. I joined a company as a Carer and met some lovely people along the way. I soon realised I had a huge passion within this job role and felt I would like to progress so I quickly achieved my NVQ Level 2 and 3 and soon progressed to a Team Leader role.

I joined HISC West Exeter and Teignbridge in March 2017 as Deputy Care Manager. I very much enjoy this job role and look forward to going to work every day.

I work with a lovely team and enjoy being part of this growing establishment.

On a more personal note I am married, I have three wonderful children and five precious grand-children. I enjoy walking and have two small dogs that take me for a walk along the beach every day. I am very sociable and enjoy a good party.

Marc Bright - Scheduler

Hello, my name is Marc.
I am originally from Essex and moved to beautiful Devon in 2014 with my husband who is also named Marc and our lovely cat called Spud!

Previously I have mainly worked in retail before starting my career in care. I started as a support worker within another company then found my calling at Home instead. I work with a great supportive team who make the more difficult day’s a lot brighter.

I started working for Home instead in March 2019. I started my journey as a Caregiver then after six months I applied for the scheduling role within the office team. Scheduling is a varied role and really interests me. As I previously worked as a Caregiver I feel I have a good understanding of the care team’s strengths and the need’s of our clients and feel I am able to match them successfully.

Jean Spittle – Team Leader

Hi, my name is Jean. I am originally from Cornwall but moved to Devon in January 2000.

I started my career in the care sector after moving to Devon. I worked for several years with people with learning disabilities and I was also fortunate enough to work for Marie Curie providing end of life care to people wishing to remain in their own homes.

I joined Home Instead in April 2019. I enjoy my job and feel supported by a great team of people. No two days are the same and each day brings its own set of challenges and rewards. As well as the office team there are a fantastic team of Caregivers who do a brilliant job caring for all our clients.

When I’m not at work I am often out walking my two springer spaniels Pip and Annie. I have lots of hobbies including music, stained glass, and books. I’m also always threatening to take up cycling…maybe tomorrow.

Jocelyn Gibbon CAREGiver Trainer

Jocelyn Gibbon – In – House Trainer

I joined Home Instead West Exeter in its early stages as a CAREGiver and quickly loved its family feel and positive attitude to their employees. I feel rewarded by the major positive impact our service provides, the difference we make to peoples lives, and indeed to their families by providing peace of mind through our care and companionship services.

The best bit about my job role is that I get to do what I love, I became the In-House Trainer in October 2018 and have always enjoyed nurturing and helping employees grow in confidence and ability. Home Instead has a sound training programme which allows CAREGivers to appreciate the differences Home Instead offer as an employer, and to feel happy, valued and part of a great team.

Outside of work I enjoy socialising, family and friends are of paramount importance to me, and keeping in touch being part of my local community is all part of that.


Liberty Higginson - Networker and Marketer

Hi, my name's Liberty and I'm the Networker for Home Instead Senior Care - West Exe and Teignbridge! I help to promote the franchise and raise our profile within the community. I also cover all of our marketing materials making sure items are kept up to date while also arranging events both in the community and for our fantastic Office Team and CAREGivers. 

I have had little experience within the care industry prior however my hat certainly goes off to all of the Care Team and CAREGivers for the incredible hard work that they provide for our local community!

It certainly is wonderful to hear feedback from clients and their families of the positive impact we're all making towards their lives!

Emma Butler

Emma Butler - Part-Time Administrative Assistant

I have worked at Home Instead since Sept 2017 originally as a Recruiter but as the team has got bigger, I have a moved towards an administrative/auditing role within the office.

I have previously worked as an administrator at The Barton Surgery and prior to that in Lloyds Pharmacy in Dawlish.

I support all the office team with admin duties and I am responsible for organising and auditing both client and CAREGiver files.

home instead west exeter and teignbridge caregivers

Our Wonderful CAREGivers

Our hardworking team of CAREGivers support so many people within our local community and we couldn't be prouder!

Join the Team
CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady