Dementia Care in Truro, Falmouth & Redruth
Relationship-led and supportive Dementia Care in Truro, Falmouth & Redruth from compassionate and experienced home care professionals.
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City & Guilds Trained Dementia Care Services in Truro, Falmouth & Redruth
It is estimated that there are around 10,000 living with dementia in Cornwall of which around 6,000 are diagnosed. Every person’s experience of living dementia is unique and so is our approach. Working closely with the client, family, friends and professionals, our experienced team will put together a detailed tailored care plan, match the client with the right Care Professionals, introduce them and have the same team visiting at a consistent time. Our longer 1-hour minimum visits ensure we have the time to look after our clients’ physical and emotional needs, reducing their anxiety and improving their quality of life. With regular reviews and access to our family app also reduce the stress and anxiety of family and friends.

Get in touch today to
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Get in touch Why Dementia Care may be right for you
After 16 years, we know that everyone’s experience of dementia is different and that it affects not just those living with dementia but their family and friends too. We work very closely with family members, friends and other health and social care professionals to fully understand the situation and put together a carefully designed package of support. Our Care Professionals are matched and introduced to their clients, and they are kind, caring, well trained and supported by our very experienced management team. We ensure continuity of care with a consistent team and visit times, and we do not rush – our visits are at least 1 hour so our Care Professionals have the time to deliver both emotional and practical support.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

“I remember being daunted and nervous about arranging care for my mum after a fall and a spell in hospital. When I contacted Home Instead I knew I had found the right provider. They understood my mother’s needs, were professional and made sure my parents were comfortable with the care that was being provided. All the carers were excellent, and a delight to get to know. They focused on mum’s needs and the daily communication provided me with a full understanding on how she was progressing. After awhile my dad also needed some care which Home Instead provided, at times this was challenging care but all the carers supported mum and dad wonderfully until eventually my parents needs required 24 hour care in a care home. If you are hesitating to contact Home Instead, don’t hesitate anymore, you will be pleased and relieved that you made the call.”
Tracey T - daughter of client

“A wonderful company staffed by professional and kind staff who have made a real impact on the quality of life for my father and mother, as his carer. Right from the first meeting with the care manager we were impressed and reassured. The company believes in and delivers, a small team approach to care with wonderful, reassuring and knowledgeable carers. They really engage with Dad throughout the sessions, but also keep an eye on Mum. A massive thank you from all the family.”
Mrs Sue L - Daughter of client

“I cannot recommend Home Instead Truro highly enough. They cared for my aunt in her home for 5 years and were amazing in their support for her changing needs. The continuity of carers was particularly reassuring for my aunt and all her carers were excellent – always friendly and caring. The manager, Richard is very personable, as well as professional and caring. He was always available and quick to respond to any queries, which was especially welcome as I did not live near my aunt. Thank you to all at Home Instead for all you did.”
Ian R - Nephew of client

“Human beings treating human beings as they would like to be treated themselves is all that needs to be said about this excellent provider. From the start of a difficult journey, and during, we have been overwhelmed by the kindness and support we have received. Special mention must go to the care manager and another member of staff in particular to whom we will always be very grateful. On behalf of our entire family, thank you.”
Mark B - Son of client

“The Truro branch of Home Instead provided care for our mother for over two years until her recent death. The standard and reliability were outstanding in all aspects. The carers consistently provided Mum with exactly what she needed. Without a doubt, the Home Instead team were the main factor in allowing my mother to stay in her own home during her final years, which was her most fervent and often-expressed wish.”
Carol A - Daughter of client

“I can’t rate this service highly enough. My mum is cared for by a team of warm, kind and friendly professionals. She feels looked after, listened to and cared for. The service is extremely reliable, flexible and well organised, going out of their way to ensure that my mum has all the support she needs.
I would recommend this service to anyone looking for care for a relative, it has had a really positive impact on all our lives.”
Matthew R - Son of client

“Our experience with Richard and his team has been exceptional. All staff were professional and caring at all times . Although our time with the company was short, nothing was too much trouble for Richard to accomodate the needs of my mother, which reflected through the care of his team. I cannot thank everyone enough for their kindness and care shown to my Mother . I would definitely recommend the company to anyone in the future.”
Cheryl B - daughter of client

“This is first class quality care. I am so pleased we have found these lovely carers to look after my dad, at 86 years old, in his home. He now looks forward to them arriving and they have formed their own relationships with my dad as they see him on a regular basis. The daily communication is invaluable as dad, since his stroke, isn’t able to tell us who he’s seen as his short term memory is not good now. I can check in on my phone to see how his day is going. It is easy to ask for weekend cover and assistance to medical appts and trips to the shops. His needs are changing and that is also something that is easy to communicate and acted upon quickly by the team. I cannot recommend enough.”
JB - Daughter of client

“The care and attention given to my parents is very good. The care team engage fully with both mum and dad. They cope with my dad’s occasional odd sense of humour and both parents are very pleased with the care given. My sisters and I live over 300 miles away and have come to rely on the daily reports we receive. Any issues we have are dealt with quickly and professionally by the manager and the team. We could not ask for more.”
Andrew A - son of client
Tailored Dementia Care in Truro, Falmouth & Redruth
Living with dementia can make unfamiliar faces, changes in routine and inconsistent care particularly distressing. At Home Instead, we focus on familiarity, routine and relationship-based support to help people feel safe, understood and valued. People living with dementia often feel more comfortable when surrounded by familiar people and routines. Seeing the same Care Professionals regularly can help to reduce anxiety, improve trust, promote emotional wellbeing, support communication and help maintain routines. We carefully select Care Professionals who have dementia training, patience and understanding, strong communication skills and compatible personalities and interests.

Get in touch today to
see how we can help
Get in touch Trusted Dementia Care from experienced home care professionals in Truro, Falmouth & Redruth
Our Care Professionals receive specialist dementia training focused on understanding different types of dementia, effective communication techniques, managing anxiety and confusion, supporting independence and recognising changes in their condition. This helps them deliver compassionate and knowledgeable support. We aim to provide a small, consistent team and we introduce our care Professionals in advance, enabling our clients to become familiar with their Care Professionals. This reduces anxiety and helps to build trust and confidence from the outset.

FAQs
- My loved one doesn’t like strangers and needs consistency. Will they have lots of random carers turning up at random times?
Absolutely not. Your loved one will be matched with a small team of Care Professionals and they will all be introduced before starting service. We will also agree the visit times in advance with you and stick to these times.
- How will I/my loved one know which carer is visiting?
Each month we will send out a monthly schedule showing who is visiting and when. This is also accessible via our family app. It can also be emailed and posted, even in large print if required.
- Can I see exactly what happens on each visit?
Yes of course. You will have live access via our family app. to the Care Professional’s visit logs which summarise everything that they have done during the visit.
- Are all your carers from Cornwall?
We only recruit our Care Professionals who live within a 10-mile radius of our clients, so they are all familiar with the local area.
- Care companies often quote their visits including the carer’s travel time. Do your visits include travel time?
No they do not. The Care Professional will spend the entire visit time with your loved one.
- If there’s an emergency, can I contact you at any time?
Yes, our on-call team is available 24/7 by ringing the office number on 01872 303400.
- Does the cost of the visit vary by time of the day, or day of the week?
No, there is one simple monthly charge so you know exactly how much the visits will cost.
- Do you charge more for Bank Holidays?
No, we will invoice the same amount each month, which will be detailed during our free care consultation.
- Does each visit have to be the same?
No. We will tailor each visit to the needs of our clients.
- Do you charge any set-up fee or a consultation fees?
No, we do not charge any set up or admin fees. Our consultations are always free.
- Can we choose the specific times that carers visit?
Yes, we will discuss this with you are as part of our free care consultation.
- What happens if the carer is delayed by bad weather or a road closure?
This does happen occasionally and a member of the office team will contact you/your loved to let you know when to expect them.
- What happens if the carer is off sick?
We will contact you/your loved one to let you know the situation and get another member of your Care Professional team to cover the visits. We will keep you/your love one updated.
- Can a carer take my loved one out to medical appointments and stay with them?
Yes of course. If it’s a regular or a one-off appointment, just contact the office to let us know the details.
- What happens if my loved one goes into hospital - will they lose their visit slots?
No. We will hold that slot open for as long as you want us to, unless you wish to cancel service.
- Are you able to deal with deliveries and shopping?
Absolutely, just let us know when they are expected. We will safely put all shopping away.
- My loved one isn’t eating very well, can you help?
Yes, we can. We can do everything from helping to write shopping lists, to shopping, meal planning and meal preparation. All meals are logged in our family app, so you can see what is happening on each visit.
- My loved one needs help, but is very reluctant to have anyone visit, especially carers, can you help?
Yes we can, as this is very common. Our whole approach is designed to ensure that we build trust with our clients – by matching the Care Professionals, introducing them in advance and only having a small team visit them regularly at a set time. People are often happier to have help around the house than admit they may need some care, so to help build trust our initial visits may be focussed on providing home help or companionship.
- Can you manage my loved one’s medication?
Absolutely. All our Care Professionals receive medication training and all activity is carefully logged on each visit and is visible on the family app.
- Which towns and postcodes do the Truro, Falmouth & Redruth team service?Search here if you cannot see your town or postcode
Our office provides care for people at home in the following areas:
Falmouth, Truro, Redruth, Penryn, Perranporth, Threemilestone, Mabe Burnthouse, St Stephen, Treninnick, Lanner, Kenwyn, St Day, Carharrack, Stithians, Mount Hawke, Four Lanes, Mylor Bridge, Treliske, Ponsanooth, Perranwell Station, Carnon Downs, Shortlanesend, Chacewater, Constantine, Highertown, Porthtowan, Mawnan Smith, Gloweth, Playing Place, Tresillian, Devoran, Budock Water, Feock, Flushing, Penpol, Carnkie, Frogpool, Ladock, Burnthouse, Scorrier, Malpas, Rame, Longdowns, Helford Passage, Penmarth, Treverva, Veryan Green, Penelewey, Lamanva, Gwennap, Church Town, Bissoe, Twelveheads, Wheal Rose, Goonvrea, Restronguet, Perranzabuloe, Idless, Mawla, Todpool, High Cross, Piece, Treskillard, Rose, Blackwater, Rosehill, Cusgarne, High Street, Goonpiper, Baldhu, Mawnan, Lower Treluswell, Bissom, Trevarth, Trevelgue, Busveal, Skinner's Bottom, Cocks, Coombe, Coombe, Calenick, Higher Ninnis, Kea, Towan, Newham, Old Kea, Ferris Town, Redannick, Trelander, Moresk, Perrancoombe, Greenbottom, Perranarworthal, Carnmenellis, Mylor Churchtown, Trispen, St. Erme, St. Agnes, Goonbell, Comford, Tremough, Hernis, Trehaddle, Orchard Vale, Angarrick, Trebah, St. Clement, Trebarva, Penhalvean, Trewartha, Durgan (NT), Mabe, Higher Penpoll, Treworval, Trerose, Edgcome, Lower Tolgullow, Chycoose, Rosevine, Trolver Croft, Penhallow, Point, Crofthandy, Poldice, Trefula, Lower Lannner, Hick's Mill, Hugus, Treworthal, Little Falmouth, Trefusis, Pencoys, Allet, Restronguet Passage, Halvosso
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
TR4 9, TR10 9, TR4 8, TR16 6, TR3 6, PL26 6, TR15 1, TR5 0, TR7 3, TR10 8, TR11 3, TR6 0, TR15 2, TR1 2, TR1 1, TR3 7, TR11 4, TR8 5, PL26 7, TR16 5, TR8 4, TR7 2, TR11 2, TR1 3, TR7 1, TR2 4, TR11 5, TR2 5
- Is Home Instead Truro, Falmouth & Redruth a locally owned home care organisation?Search here if you cannot see your town or postcode
Home Instead Truro, Falmouth & Redruth is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
- What are the benefits of dementia care at home?
With the right care and support, a person living with dementia can be as independent as possible. Dementia home care can enable them to live happily and securely in their own home, in familiar surroundings, surrounded by people they know.
- I have dementia / my loved one has dementia. Can you help me?
Yes. We understand how difficult it can be caring for someone living with dementia but we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme ensures that our Care Professionals are fully equipped to provide exceptional care for individuals living with all types of dementia.
- What is the most common type of of dementia in the UK?Discover More
Alzheimer’s disease is the most common type of dementia, followed by Vascular dementia and then dementia with Lewy Bodies.
- What are some of the possible symptoms of dementia?
- Difficulties with problem solving
- Memory impairment
- Memory lapses
- Struggle to find words
- Difficulty processing information
- Difficulty making sense of what is seen
- Recognising people and places
- Changes in mood and behaviour
- Will my loved one have to give up their pet now they have been diagnosed with dementia?Discover More
When someone is diagnosed with dementia, it is often assumed that keeping their beloved pet is impossible. This is not necessarily the case. Studies have shown that pets have actually been known to increase the health of those with dementia while providing them with a friend to spend their time with. Owning a cute and cuddly companion can even be an essential part of their daily routine. Before jumping to any conclusions, it may be beneficial to review all of your options when it comes to this important decision.
An unexpected diagnosis can be frightening or difficult, and some might discover that they want their pet to remain by their side. After considering the following factors, you may find that there are other alternatives to immediately giving up a best friend.
- How can I help my loved one when they have dementia?Discover More
For people living with dementia and Alzheimer’s, lack of stimulation and boredom can be one of the most frustrating things. It’s important to provide activities that engage and bring pleasure to people living with Alzheimer’s and dementia.
Stimulating activities can help keep them in high spirits and prevent them from developing depression, whilst lessening anxiety and irritability.
Activities should aim to:
- Stir memories and allow them to reminisce about their life
- Foster emotional connections with others – contact with others is vital
- Encourage self-expression
- Make them feel more engaged with life
- Help them feel productive
- My loved one with Dementia has begun to develop aggressive behaviour, can you give me any advice?Discover More
If you have a relative with dementia – perhaps you are their carer – you may be aware that at some point you might find yourself dealing with aggressive behaviour from them. This is a prospect that many people fear, but there are ways to cope with such challenging behaviours.
- Are there warning signs that I or my loved one are getting dementia?Discover More
The early stages of dementia are not always obvious, and symptoms and problems might develop slowly. To add to these difficulties, early signs of Alzheimer’s and dementia are frequently easy to dismiss as a normal sign of ageing. However, if you know what to look out for, you can keep an eye on yourself and your loved ones and identify symptoms early. This will allow you to get the medical advice early on and work out care ahead of time.
- This is my loved ones first Christmas after being diagnosed with dementia, is there any advice you can give?Discover More
For a person with dementia, Christmas poses challenges that include disruption to a routine, confusing changes to décor and the layout of a home, and the pressure to be social over extended periods of time. When somebody’s memory or cognitive skills are deteriorating, they will find these tasks especially difficult; it is important that they are catered for in the most sensitive ways possible.
By looking at each potential challenge in turn, we have suggested some ways to manage these difficulties and have a successful Christmas without causing your loved one with dementia distress or exacerbating their confusion.
- What is the difference between dementia and Alzheimer’s disease?Learn More
There are many types of dementia. Alzheimer’s disease is simply one form of dementia.
- Where did the name ‘Alzheimer’s’ come from?
Dr. Alois Alzheimer is credited with discovering Alzheimer’s disease. Dr. Alzheimer was a well-known and popular German physician and researcher working in the early 1900s. Physicians and scientists at the time had a fascination with the human brain and were studying it to better understand how it worked.
Dr. Alzheimer met Auguste Deter, the first person who was diagnosed with Alzheimer’s. Auguste told Dr. Alzheimer, “I have forgotten myself”. He brought her to the doctor when she started to have memory loss and delusions. Dr. Alzheimer studied her for several years, noting her decline.
Because of Dr. Alzheimer’s discovery, the disease was named after him.
- I have Alzheimer’s disease/my loved one has Alzheimer’s disease. Can you help me?
Certainly. We know how challenging it can be caring for someone living with Alzheimer’s disease, however we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme means our Care Professionals are trained to care for people living with all the different types of dementia.
Reach out and talk to the Truro, Falmouth & Redruth team today
Enable your loved ones to continue to live their life with the support of the Truro, Falmouth & Redruth team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Dementia Care service, please call us on 01872 303400, or fill out the form below.

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