Meet Our Team!
We're introducing you to our team behind the scenes at Home Instead Thornbury HQ!
Our launch and growth of our new Home Instead office is only half what it can be without an incredible team behind the scenes. We thought it was time we introduced you to our clan. Between us, we have over 75 years’ combined experience in the health and social care sector, so you can be sure you’re in the right hands.
Meet Othman
Othman is our Owner and Managing Director. He joined Home Instead three years ago, initially working across our Oxford and Swindon territories, and now leads our newly opened Thornbury, Yate & Dursley office as part of the Virtus Care Group. With a background in finance and strategy, Othman brings a strong and thoughtful foundation to the business, helping to guide our growth while remaining focused on our mission to be the care provider and employer of choice across our territories. He is driven by a genuine desire to make a meaningful difference to the lives of older adults and the families who place their trust in us. Othman says “Delivering exceptional, high-quality care is at the heart of everything we do. To achieve this, I believe in creating a supportive, inclusive and motivating environment where our Care Professionals can truly thrive – because when our teams feel valued, our clients feel it too.”
Meet Eve
Eve is our General Manager and has been part of Home Instead for three years, working across all three territories within the Virtus Care Group. With 11 years’ experience in the care sector, Eve has held a variety of management roles, bringing a wealth of knowledge and leadership to the team. Her journey in care actually began in Gloucestershire while living in Yate, making her role within our new Thornbury, Yate & Dursley office particularly meaningful. Eve leads our team with a strong focus on continuous improvement, sustainable growth, and delivering the highest quality in everything we do. Eve says: “Growing Home Instead’s reach and ensuring more people can access truly high-quality, person-centred care is something I feel deeply about. I’m especially committed to championing care within rural communities, many of which make up this new territory.”
Meet Robyn
Robyn is our Head of People Experience and a valued member of the Virtus Care Group. She has been with Home Instead for over nine years and leads a dedicated team overseeing recruitment, training, HR, and all aspects of the employee experience. Robyn is passionate about nurturing, upskilling, and developing our team, ensuring that every new Care Professional meets the high standards of Home Instead. She is excited to bring her expertise to our new Thornbury office and support the growth of our team. Robyn says: “Home Instead truly embodies excellence, and my mission is to find people who share our values and want to grow with us. We have a lot of wellbeing and training initiatives that have come to our new Thornbury office too, which I’m excited to share.”
Meet Trudy
Trudy is our Care Manager and joined the Thornbury, Yate & Dursley office at its opening. She brings over 40 years(!) of experience in the care sector, including 7 years in management, with her journey in care starting at just 11 years old when supporting her own mum. A lifelong resident of Gloucestershire, Trudy has a deep knowledge of the local area and is passionate about building strong community connections. She is committed to delivering care with dignity, kindness, and respect, always striving to uphold the highest standards – values that sit perfectly with Home Instead’s ethos.
Meet Lucy
Lucy is our People Experience Coordinator across the Virtus Care Group. She originally joined our Oxford branch in 2020 and has spent the past few years supporting recruitment and retention across Oxford and Swindon. Now, Lucy is joining our Thornbury office to help grow our Care Professional team and ensure we continue to find warm-hearted, compassionate people to deliver the high-quality care we’re known for. Lucy’s organisation and responsiveness have been widely recognised – winning the award of Employee of the Year in 2025 – and we’re excited to see her make a real impact in our new territory.
Meet Chloe
Chloe is our Trainer across the Virtus Care Group and is joining our Thornbury office to support the training and onboarding of new Care Professionals. With 10 years’ experience in the care sector, Chloe ensures our team are confident, competent, and continually building their skills and knowledge throughout their careers. She is trained in a wide range of conditions, specialist care, and clinical skills, giving clients confidence and trust in the care they receive. Chloe is also a certified City & Guilds trainer in dementia and end-of-life care, further strengthening the quality of support our team provides.
